Head - Business Development - Facility Management Services (12-18 yrs)

Job Description

Job Title: Head - Business Development

Division: IFMS

Department/Group: Business Development

Location: Mumbai

Level/Grade: VP
Reports to: CEO

Education: Post Graduate

Objective-

Responsible for developing and implementing sales strategies to achieve business growth and revenue targets. This role involves leading the sales team, building and maintaining relationships with key clients, and identifying new business opportunities. The Head of Business Development will work closely with other departments to ensure the delivery of high-quality facility management services to clients.

Minimum Exp:

Required

- Proven experience in a senior sales leadership role of 15+ Years

- Strong knowledge of facility management services and industry best practices.

Preferred Skills

- Strong Communication and Interpersonal Skills

- Strong negotiation and contract management skills

- Sales Strategy and Planning

- Strong leadership skills

- Client Relationship Management

- Market Analysis and Industry Knowledge

- Negotiation and Contract Management

- CRM Systems and Sales Tools

- Results-oriented with a strong focus on achieving sales targets

- Strong strategic thinking and problem-solving abilities.

- Excellent organizational and time management skills.

- Proactive and self-motivated with a positive attitude.

Role and Responsibilities:

1) Sales Strategy and Planning:

- Develop and execute comprehensive sales strategies to achieve revenue and growth targets.

- Conduct market analysis to identify opportunities for business expansion and competitive positioning.

- Set sales targets, performance goals, and sales forecasts.

2) Team Leadership and Development:

- Lead, mentor, and manage the sales team to achieve sales targets and objectives.

- Provide training and development opportunities to enhance the skills and knowledge of the sales team.

- Conduct regular performance evaluations and provide feedback to team members.

3) Client Relationship Management:

- Build and maintain strong relationships with key clients and stakeholders.

- Understand client needs and provide tailored facility management solutions.

- Ensure high levels of client satisfaction and address any issues or concerns promptly.

4) Business Development:

- Identify and pursue new business opportunities in the facility management sector.

- Develop and maintain a pipeline of potential clients and projects.

- Prepare and present proposals, bids, and contracts to potential clients.

5) Sales Operations and Reporting:

- Oversee the sales process from lead generation to contract negotiation and closing.

- Implement and manage sales tools, CRM systems, and processes to track and report sales activities and performance.

- Provide regular sales reports and forecasts to senior management.

6) Collaboration and Coordination:

- Work closely with the operations, marketing, and finance teams to ensure the delivery of high quality services.

- Collaborate with the marketing team to develop sales materials and campaigns.

- Coordinate with the operations team to ensure smooth project implementation and client satisfaction.

7) Market and Industry Knowledge:

- Stay up-to-date with industry trends, market conditions, and competitor activities.

- Attend industry events, conferences, and networking opportunities to enhance industry knowledge and expand business contact.