We are seeking a results-driven Divisional Sales Manager to lead our sales initiatives, focusing on business growth and development within our existing clientele. The ideal candidate will excel at nurturing long-lasting relationships with loyal customers, driving repeat sales, and re-engaging lapsed clients. This role requires strong people management skills and a strategic approach to maximize our business potential.
Key Responsibilities:
1.Business Growth:
o Develop and implement strategies to increase sales from existing customers.
o Identify opportunities for upselling and cross-selling within the current client base.
o Monitor sales performance and adjust tactics as needed to achieve growth targets.
2.Client Relationship Management:
o Foster strong, enduring relationships with key clients to enhance customer loyalty.
o Conduct regular check-ins and feedback sessions to understand client needs and concerns.
oEstablish a customer-centric culture focused on delivering exceptional service.
3.Customer Retention and Re-engagement:
o Analyze data to identify lost or inactive clients and develop targeted re-engagement strategies.
o Create initiatives to win back lost customers, including personalized outreach and tailored offers.
o Implement loyalty programs to incentivize repeat purchases and strengthen customer relationships.
4.Sales Team Leadership:
o Manage and mentor a team of sales representatives, providing guidance and support to achieve individual and team goals.
o Conduct regular training sessions to enhance the teamsales skills and product knowledge.
oFoster a collaborative and motivating team environment focused on achieving business objectives.
5.Performance Analysis:
o Track sales metrics and KPIs to evaluate performance and identify areas for improvement.
o Prepare and present regular sales reports to senior management, highlighting achievements and strategic recommendations.
Qualifications:
\u2219Masterdegree in Business Administration, Sales, Marketing, or a related field.
\u2219Proven experience in sales management, particularly with a focus on existing clientele.
\u2219Strong understanding of customer relationship management and retention strategies.
\u2219Excellent interpersonal and communication skills, with the ability to build rapport with diverse clients.
\u2219Demonstrated leadership abilities, with experience in managing and developing a sales team.
\u2219Analytical mindset with a track record of using data to drive decisions.