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Accor Hospitality

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4.7

based on 75 Reviews

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912 Accor Hospitality Jobs

Guest Service Associate - Housekeeping - Pullman Chennai Anna Salai

AAPC India Hotel Management Pvt. Ltd.

 · 

4.7

 based on 75 Reviews

2-4 years

Chennai

Guest Service Associate - Housekeeping - Pullman Chennai Anna Salai

Accor Hospitality

posted 13d ago

Job Role Insights

Flexible timing

Key skills for the job

Housekeeping Hotel Management Horticulture Hospitality Hospitality Management Front Office

+ 9 more

Job Description


About The Role :
  • Attend daily briefings and takes on daily assigned tasks

  • Understand the difference in guest levels (VIPs) and Room Categories

  • Clean and maintain areas of responsibility according to standards and procedures
  • Replenish guest supplies and ensure that guests requests are promptly attended to

  • Report damage or malfunction in hotel rooms/areas to Supervisor

  • Maintain equipment in a proper state of cleanliness

  • Maintain a section room report as well as a daily productivity report

  • Reports lost and found articles to the housekeeping office immediately

  • Handle guest complaints tactfully, and report incidents or any other irregularities to Supervisor in a timely manner

  • Report unusual behavior/activities in guestroom, floors/ public areas to Supervisor

  • Record room status in allocated section accurately

  • Carry out valet services when required (e.g. delivery of linen, processing laundry orders)

    • Qualifications
    BHM/ Diploma in Hospitality Management

    Additional Information

  •  WHAT IS IN IT FOR YOU: 
  • Come As You Are
  • Work With Purpose
  • Grow, Learn and Enjoy
  • Explore Limitless Possibilities

    • Employment Type: Full Time, Permanent

    Read full job description

    Prepare for Guest Service Associate roles with real interview advice

    What people at Accor Hospitality are saying

    5.0
     Rating based on 1 Guest Service Associate review

    Likes

    Good but some times it will be f ucked up

    • Salary - Good
      +6 more
    Dislikes

    Didn't have more staff when I was there

      Read 1 Guest Service Associate review

      Guest Service Associate salary at Accor Hospitality

      reported by 4 employees
      ₹2 L/yr - ₹2.9 L/yr
      14% more than the average Guest Service Associate Salary in India
      View more details

      What Accor Hospitality employees are saying about work life

      based on 75 employees
      62%
      51%
      48%
      81%
      Flexible timing
      Rotational Shift
      No travel
      Day Shift
      View more insights

      Accor Hospitality Benefits

      Cafeteria
      Health Insurance
      Job Training
      Free Food
      Team Outings
      Soft Skill Training +6 more
      View more benefits

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