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Food and Beverage Hostess
Accor Hospitality
posted 14d ago
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Flexible timing
Key skills for the job
Job Description
Company Description
Your Fairmont Journey Starts Here:
Are you asomeonewith a passion for excellence and a flair for exceptional hospitality? Fairmont Udaipur Palace invites you to embark on an unforgettable journey of luxury and join our pre-opening team.
About The Role :
Key Responsibilities:
Guest Engagement: Warmly welcome guests upon arrival, escort them to their tables, and ensure their comfort throughout their dining experience.
Menu Knowledge: Provide detailed information about menu items, including ingredients and preparation methods, and make recommendations based on guest preferences.
Order Management: Take accurate food and beverage orders from guests, ensuring all special requests are communicated to the kitchen and bar.
Service Coordination: Work closely with kitchen and bar staff to ensure timely delivery of orders and maintain smooth service flow.
Upselling: Proactively promote menu items, beverages, and special promotions to maximize revenue opportunities.
Quality Assurance: Monitor and ensure the quality of food and beverage presentation meets Fairmont standards before serving to guests.
Problem Resolution: Address any guest concerns or complaints promptly and professionally, striving to resolve issues to the guest's satisfaction.
Team Collaboration: Collaborate with fellow team members to provide seamless service and contribute to a positive working environment.
Hygiene and Safety: Adhere to hygiene and safety regulations to maintain a clean and safe work environment for guests and colleagues.
Qualifications
Additional Information
Our commitment to Diversity & Inclusion:
We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.
Employment Type: Full Time, Permanent
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based on 75 employees
Flexible timing
Rotational Shift
No travel
Day Shift
Accor Hospitality Benefits
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