Raffles is a collection of luxury hotels and resorts worldwide, each distinguished by its luxury, elegance and residential charm. Raffles Hotels & Resorts are one-of-a-kind properties, each one a landmark in its respective city, positioned at the top of its local market and rated among the very best in the world.
About The Role :
Assist guests with their choice of wine and beverage pairing to complement menu selection and take the appropriate orders
Up-sell and promote food and beverage offers at every available opportunity
Organize, supervise and assist with the service of beverages
Attend daily F&B meetings and monthly staff meetings to discuss wine updates
Ensure correct handling, storage and cleaning of all liquor service equipment
Ensure that a tight control is kept on all stock used
Maintain par levels for wine stock, supplies and equipment. Complete requisitions to replenish shortages or additional items needed for the anticipated business. Ensure wine orders are received correctly, properly stored/recorded and kept secured.
Inspect quality of opened wine in F&B Outlets regularly
Check wine storage areas for proper supplies, organization and cleanliness. Rectify any cleanliness/organization deficiencies
Work with suppliers and purchasing department to obtain best priced products
Work with Culinary team and Restaurant Manager on menu promotion and wine pairing selection base on menu offerings and guests’ feedback to suit different outlets
Develop and conduct all wine-related staff training programs
Liaise and coordinate with wine purveyors for wine updates, training and promotions
Maintain an updated Wine List. Develop budget plan, monitor and present a clear Sales Mix Record
Work on special projects to strengthen the Hotel’s position as a market leader in wine
Be aware of and comply with Licensing Laws
Qualifications
Minimum 1 year of experience preferably in luxury hotel