Guest Service Associate - Food & Beverage

Company Description

Gründe für Accor zu arbeiten?
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Wir unterstützen Dich dabei, jeden Tag zu wachsen und zu lernen. Wir sorgen dafür, dass Deine Arbeit einen Sinn in Deinem Leben hat und dass Du auf Deiner Reise mit uns die grenzenlosen Möglichkeiten von Accor erkunden kannst.
Bei Accor kannst Du jedes Kapitel Deiner Geschichte selber schreiben, und gemeinsam können wir die Gastronomie und Hotellerie von morgen verändern. Entdecke das Leben, das Dich bei Accor erwartet, besuche https://careers.accor.com/.
Tu das, was Du liebst, trage etwas für die Gemeinschaft in der Welt bei, und wage es den Status quo in Frage zu stellen! #BELIMITLESS

About The Role :

We are seeking a friendly and professional Guest Service Associate - Food & Beverage to join our team in Gandhinagar, India. In this role, you will be responsible for providing exceptional food and beverage service to our guests, ensuring their dining experience exceeds expectations.

Greet and welcome guests in a warm and professional manner, adhering to company standards

Take food and beverage orders accurately and efficiently, demonstrating knowledge of menu items

Serve food and beverages promptly, maintaining high standards of presentation

Anticipate guest needs and respond proactively to requests or concerns

Collaborate with kitchen staff to ensure timely and accurate order preparation

Maintain a clean and organized dining area, adhering to health and safety regulations

Process payments and handle cash transactions accurately

Assist in setting up and breaking down dining areas for various events or meal services

Stay informed about daily specials, menu changes, and promotional offers

Contribute to a positive team environment by supporting colleagues and maintaining open communication

Qualifications

Proven experience in food and beverage service, preferably in a hospitality setting

Excellent customer service skills with a friendly and professional demeanor

Strong communication abilities, both verbal and written

Detail-oriented with the ability to multitask in a fast-paced environment

Flexible and adaptable to changing priorities and guest needs

Basic computer skills for operating point-of-sale systems

Physical stamina to stand for extended periods and carry trays or equipment

Team player with a collaborative attitude

Knowledge of food and beverage standards and best practices

Problem-solving skills to address guest concerns efficiently

Ability to work various shifts, including weekends and holidays

Basic math skills for handling cash transactions and calculating bills

Food safety awareness and commitment to maintaining hygiene standards