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Accor Hospitality

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4.7

based on 75 Reviews

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912 Accor Hospitality Jobs

Guest Service Associate Food & Beverage Service

AAPC India Hotel Management Pvt. Ltd.

 · 

4.7

 based on 75 Reviews

2-4 years

Kolkata

Guest Service Associate Food & Beverage Service

Accor Hospitality

posted 14d ago

Job Role Insights

Flexible timing

Key skills for the job

Housekeeping Customer Service Hotel Management Hospitality Front Office Catering

+ 9 more

Job Description



About The Role :
  • Ensure to provide proficient and professional Food & Beverage service to the guests by meeting and also exceeding their expectations.
  • Welcome the guests by greeting them as per the standards.
  • Any matter which may affect the interests of  Novotel Kolkata Hotel & Residences  should be brought to the attention of the Management
  • Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction.
  • Ensure to attend to guest complaints, requests or inquiries regarding the food and services.
  • Establish and maintain seamless co-ordination & co-operation with all departments of Novotel Kolkata Hotel & Residences to ensure maximum cooperation, productivity, morale and guest service.

    • Employment Type: Full Time, Permanent

    Read full job description

    Prepare for Guest Service Associate roles with real interview advice

    What people at Accor Hospitality are saying

    5.0
     Rating based on 1 Guest Service Associate review

    Likes

    Good but some times it will be f ucked up

    • Salary - Good
      +6 more
    Dislikes

    Didn't have more staff when I was there

      Read 1 Guest Service Associate review

      Guest Service Associate salary at Accor Hospitality

      reported by 4 employees
      ₹2 L/yr - ₹2.9 L/yr
      14% more than the average Guest Service Associate Salary in India
      View more details

      What Accor Hospitality employees are saying about work life

      based on 75 employees
      62%
      51%
      48%
      81%
      Flexible timing
      Rotational Shift
      No travel
      Day Shift
      View more insights

      Accor Hospitality Benefits

      Cafeteria
      Health Insurance
      Job Training
      Free Food
      Team Outings
      Soft Skill Training +6 more
      View more benefits

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