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Accor Hospitality

Compare

4.7

based on 75 Reviews

623 Accor Hospitality Jobs

Guest Service Associate - F&B Service

AAPC India Hotel Management Pvt. Ltd.

4.7

based on 75 Reviews

2-4 years

Kochi

Guest Service Associate - F&B Service

Accor Hospitality

posted 10hr ago

Job Role Insights

Flexible timing

Key skills for the job

Housekeeping Hotel Management Hospitality Front Office Catering Front Desk

+ 7 more

Job Description

About The Role :

To provide courteous, professional, efficient and flexible service at all times following ibisstandards.

To perform all duties and tasks in the assigned place of work

To be entirely flexible and adapt to rotate within the different sub departments of the Food & Beverage division or any other department of the hotel as assigned.

To be fully conversant with all services and facilities offered by the hotel.

To perform opening and closing procedures established for the place of work as assigned.

To have a thorough understanding and knowledge of all food and beverage items in the menu and the ability to recommend Food & Beverage combinations and up sell alternatives.

To ensure that the place of work and surrounding area is kept clean and organized at all times.

To monitor operating supplies and reduce spoilage and wastage

To handle guest enquiries in a courteous and efficient manner and report guest complaints or problems to supervisors if no immediate solution can be found and assure follow up with guests.

Qualifications

Prior experience with Luxury Hotel in the same capacity

Strong operational technical knowledge Outstanding personality and unmatched levels of energy, enthusiasm and commitment.

Excellent multi tasking, problem solving, service orientation and interpersonal team skills Displays high level of flexibility,initiative, sincerity and team work

Employment Type: Full Time, Permanent

Read full job description

Prepare for Guest Service Associate roles with real interview advice

People are getting interviews at Accor Hospitality through

(based on 7 Accor Hospitality interviews)

Job Portal

Campus Placement

Walkin

58%

14%

14% candidates got the interview through other sources.

Moderate Confidence

What people at Accor Hospitality are saying

5.0

Rating based on 1 Guest Service Associate review

Anonymous · Front Office & Guest Services in Bengaluru/Bangalore

Likes

Good but some times it will be f ucked up

Dislikes

Didn't have more staff when I was there

Read 1 review

Guest Service Associate salary at Accor Hospitality

reported by 4 employees

₹2 L/yr - ₹2.9 L/yr

14% more than the average Guest Service Associate Salary in India

View more details

What Accor Hospitality employees are saying about work life

based on 75 employees

62%

51%

48%

81%

Flexible timing

Rotational Shift

No travel

Day Shift

View more insights

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