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Assistant Manager IRD
Accor Hospitality
posted 1hr ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Engaging service, delicious cuisine and distinctive surroundings make every special event, a truly memorable affair. As Assistant Manager IRD, you will liaise between multiple departments to ensure the success of every group function - and model exceptional service and leadership skills among your team.
- Consistently offer professional, friendly and engaging service
- Lead and manage the Outlets team in all aspects of the department and ensure service standards are followed
- Address guest concerns and react quickly and professionally
- Train Supervisors and colleagues
- Balance operational, administrative and Colleague needs
- Conduct regularly scheduled departmental meetings
- Work closely with the Culinary and Stewarding team to ensure all banquet/meeting requirements are in place
- Work with the Conference Services & Catering department to ensure that revenue and guest satisfaction levels are maximized
- Manage the departmental budget
- Follow outlet policies, procedures and service standards
- Follow all safety and sanitation policies when handling food and beverage
- Other duties as assigned
Qualifications
- Previous leadership experience in food & beverage required
- Computer literate in Microsoft Window applications required
- University/College degree in a related discipline preferred
- Excellent communication and organizational skills
- Strong interpersonal and problem solving abilities
- Highly responsible & reliable
- Ability to work well under pressure in a fast paced environment
- Ability to work cohesively as part of a team
- Ability to focus attention on guest needs, remaining calm and courteous at all times
Employment Type: Full Time, Permanent
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14% candidates got the interview through other sources.
Moderate
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What people at Accor Hospitality are saying
What Accor Hospitality employees are saying about work life
based on 75 employees
Flexible timing
Rotational Shift
No travel
Day Shift
Accor Hospitality Benefits
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Assistant Manager Guest Services ( F&B Service & Front Office)
3-5 Yrs
Mumbai
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