Assistant Manager - L&D

Company Description

"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

About The Role :

To monitor and analyze staff training needs, oversee and implement all brand specific, corporate, hotel and departmental training programs and to implement strategies for organizational development of Ibis Styles Goa.

Conducting Training needs analysis for the hotel twice a year

Creation, implementation and facilitation of a Hotel Training Plan and budget that is aligned with the hotel’s goals and strategic plan

Initiate, co-ordinate, execute and follow-up on all training activities within the hotel

Ensure coordination and delivery of training programs of all internal providers

Champion company provided online and e-learning tools and portals, ensuring approval processes are in place and executed, as well as registrations and completions are monitored and tracked

Assist each department in developing quality introductory and ongoing departmental training plans and learning activities; maintain active follow-up through on-going coaching, guidance and support of junior-, mid-level- and senior leaders

Provide support and development of Departmental Trainers as required

Design and Implement effective processes and tools for learning evaluation and reporting

Actively initiate relationships and partnerships with industry associations, external training companies and academic counsels related to the hospitality industry

Negotiate, oversee and follow up on learning facilitated by external providers

Update training information, maintain accurate records of activities and participant information

Maintain an ongoing Training Calendar to ensure learning resources and opportunities are maximized

Prepare monthly forecasts of training related expenses

Participate in regional meetings / workshops and ensure such activities are rolled out as required in the hotel

Develop and manage a central internal resource library of videos/books/magazines that can be utilized by all colleagues

Develop and conduct trainings to build a base of internal quality assessors

To design and implement succession planning frameworks for all departments

Developing and implementing organizational improvement strategies to drive Employee Engagement

Qualifications

Your experience and skills include:

Degree in Hotel/Human Resources Management or its equivalent

Certificate or Diploma in L&D practice

Working knowledge of Excel, MS Word, PowerPoint & Publisher

Minimum 3 – 5 years Learning & Development experience in the Hospitality Industry.

Solid communication skills, both written & verbal

A confident & dynamic public speaker, able to communicate and interact effectively with all levels of an organization

Enthusiastic and positive personality; effective leader and team player, possessing a high degree of professionalism and sound human resources management capabilities

Strong organizational skills, works well on their own, able to set and meet deadlines with quality results

Additional Information

Your team and working environment:

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.