Learning & Development Manager

About The Role :

 Why we are looking for you 

We are seeking a dynamic and experienced Learning & Development Manager to oversee the development and implementation of our associate development programs and new hire onboarding processes. The ideal candidate will be passionate about fostering a culture of continuous learning, growth, and excellence.

 What you will enjoy in this role: 

As Manager - L&OD, you will play a pivotal role in driving our Associate Engagement and development and lead our new hire onboarding processes.

Work closely with Senior Director -L&OD and global L&OD team to drive the Associate development agenda for Epsilon India

 What you will do: 

 Associate Development: 

 Design and Implement Training Programs:  Develop and deliver comprehensive training programs that enhance the skills, knowledge, and performance of associates at all levels.

 E-learning Management:  Oversee the creation and management of online learning resources, ensuring they are engaging and effective.

 Evaluation and Feedback:  Continuously assess the effectiveness of training programs through feedback, surveys, and performance metrics, and make necessary adjustments to improve outcomes.

 New Hire Onboarding: 

 Onboarding :Provide thought leadership to the onboarding process to ensure that the NHO is best in class.

 Orientation Programs :Facilitate orientation sessions that introduce New Managers to the company culture, values, policies, and procedures.

 Buddy System:  Program manage the buddy system to help new hires acclimate quickly and effectively.

 Tracking and Improvement:  Monitor the onboarding process and gather feedback from new hires to continuously improve the experience.

 Early Career Development 

Curate/design and deliver Campus to Corporate programs for Interns and New Grads

Monitor the programs and gather feedback from Interns & New Grads to continuously improve the experience.

 Collaboration and Leadership: 

 Performance Management:  Collaborate with global L&D team to facilitate performance management sessions for Managers and Associates

Qualifications

 Education:  Bachelor’s degree, Human Resources, Organizational Development, or related field. A Master’s degree is a plus.

 Experience:  Minimum of 3-6 years of experience in learning and development, with a focus on associate development and onboarding.

 Skills: 

Sound knowledge of adult learning principles and instructional design.

Excellent communication and presentation skills.

Proven ability to manage multiple projects and meet deadlines.

Proficiency in e-learning platforms and learning management systems (LMS).

Strong analytical skills to assess training effectiveness.

Ability to build strong relationships and work collaboratively across all levels of the organization.