Catering Sales Manager

Company Description

We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our integrated ecosystem of leading brands, personalized services and expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world.

"Diversity&Inclusionfor Accor means welcoming each and everyoneandrespecting their differences by giving priority only to qualities andskills in extending employment and development opportunities.

Our ambition is toprovide meaningful employment, a warm and welcoming culture, excellentworking conditions and to promote the development ofall people, including thosewith disabilities.

Do not hesitate to let us know of any specific needs you may have so that we can take them into consideration."

We are Accor

Ourleadershipis bold. Our agility thrives onopen innovationand we embrace the new, whether it's diversity, trends, challenges. As change accelerates, we continually hone our vision of hospitality reinvented, developing how we use spaces and share with the world.

We are a forward-thinking partner that delivers on steadfast commitment thanks to themost diversified & best performingintegrated hospitality ecosystem. Our industry-defining tools catalyze stablegrowth, driving performance and value. Our global scope and specialist expertise empower those we work with.

Accor hospitality is fundamentally aboutpeopleand our success relies on our Heartists® to deliver the best service, welcome and care for our guests. With people at heart, our world expands. Our culture nurtures empowerment and welcomes everyone with openness.

We are 100% committed tosustainability, with people at the heart of what we do. As such, we strive to make a meaningful impact by unlocking lifestyle experiences and shaping the hospitality of tomorrow - together, with all our stakeholders:Heartists®, owners, partners, guests and communities.



About The Role :

 Events Management 

Manage all incoming leads for the booking of guest rooms and/or meeting/catering functions

Develop lead sources through prospecting, referrals, trace files, and cold calls

Exceed personal sales goals, monthly, quarterly, annually, through account development and maintenance

Conduct site inspections with prospective and existing clients

Develop and implement new sales strategies, tactics and action plans for account base

Quote and negotiate prices within established parameters with potential and existing clients. Prepare contracts for clients

Manage events from the beginning to the end, process all the information pertaining to bookings (to include but not limited to):

Electrical, internet, telecom, audio-visual and exhibit requirements

Obtain guarantees of food and beverage events from Banquets and kitchen

Prepare creative menu proposals with the Chef while keeping in mind food cost, labor cost and kitchen facilities

Maintain and update current account information records

Ensure rooming list is received 30 days prior to arrival with updated billing instructions

Ensure that deposits/cancellation fees where applicable are forwarded to the Accounting department

Disseminate event information to the appropriate departments via memos, emails, banquet event orders, directives and rooming lists in a professional and timely manner

Conduct daily meeting to review event contracts to ensure last minute changes are communicated accordingly

Conduct pre-conference meetings to ensure that key departments are fully aware of relevant details

Maintain visibility throughout events and be the on-site client liaison

Follow up post-event to address any issues whilst soliciting return business

Establish good business and social relationships within the industry and participate in PR activities to increase sales leads for the Hotel

Prepare weekly, monthly, quarterly and annual reports as required.

 Other Responsibilities 

Be fully conversant with hotel fire & life safety/emergency procedures

Attend all briefings, meetings and trainings as assigned by management

Maintain a high standard of personal appearance and hygiene at all times

Be aware of the hotel fire & life safety/emergency procedures

Perform other reasonable duties assigned by the assigned by the Management

Additional Information

Solid communication skills, both written & verbal

Engaging presence

Warm and inviting style of presentation

A confident & dynamic public speaker, able to communicate and interact effectively with all levels of an organization