Service Management Lead

Project Role :Service Management Lead




Project Role Description :Lead the delivery of programs, projects or managed services. Coordinate projects through contract management and shared service coordination. Develop and maintain relationships with key stakeholders and sponsors to ensure high levels of commitment and enable strategic agenda


Must have skills :Microsoft Windows Desktop Management



Good to have skills :NA
Minimum



5 year(s) of experience is required



Educational Qualification :15 years full time education


Summary:As a Service Management Lead, you will lead the delivery of programs, projects, or managed services. Coordinate projects through contract management and shared service coordination. Develop and maintain relationships with key stakeholders and sponsors to ensure high levels of commitment and enable strategic agenda.
Roles & Responsibilities:

Expected to be an SME.

Collaborate and manage the team to perform.

Responsible for team decisions.

Engage with multiple teams and contribute on key decisions.

Provide solutions to problems for their immediate team and across multiple teams.

Lead the delivery of programs, projects, or managed services.

Coordinate projects through contract management and shared service coordination.

Develop and maintain relationships with key stakeholders and sponsors to ensure high levels of commitment and enable strategic agenda.
Professional & Technical Skills:

Must To Have Skills:Proficiency in Microsoft Windows Desktop Management.

Strong understanding of IT service delivery operations.

Experience in managing service delivery projects.

Knowledge of contract management and shared service coordination.

Hands-on experience in stakeholder management.

Familiarity with strategic agenda development.
Additional Information:

The candidate should have a minimum of 5 years of experience in Microsoft Windows Desktop Management.

This position is based at our Noida office.

A 15 years full-time education is required.



Qualifications

15 years full time education