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19134 Accenture Jobs

Service Management Lead

5-10 years

Gurgaon / Gurugram

Service Management Lead

Accenture

posted 13hr ago

Job Description






Project Role :
Service Management Lead




Project Role Description :
Lead the delivery of programs, projects or managed services. Coordinate projects through contract management and shared service coordination. Develop and maintain relationships with key stakeholders and sponsors to ensure high levels of commitment and enable strategic agenda


Must have skills :Enterprise Network Operations



Good to have skills :
NA
Minimum



5 year(s) of experience is required



Educational Qualification :
15 years full time education


Summary:As a Service Management Lead, you will lead the delivery of programs, projects, or managed services. Coordinate projects through contract management and shared service coordination. Develop and maintain relationships with key stakeholders and sponsors to ensure high levels of commitment and enable strategic agenda. Your day will involve overseeing project delivery, managing stakeholder relationships, and ensuring strategic alignment.
Roles & Responsibilities:
  • Expected to be an SME
  • Collaborate and manage the team to perform
  • Responsible for team decisions
  • Engage with multiple teams and contribute on key decisions
  • Provide solutions to problems for their immediate team and across multiple teams
  • Lead the delivery of programs, projects, or managed services
  • Coordinate projects through contract management and shared service coordination
  • Develop and maintain relationships with key stakeholders and sponsors
    Professional & Technical Skills:
  • Must To Have Skills:Proficiency in Enterprise Network Operations
  • Strong understanding of network operations and management
  • Experience in managing enterprise-level network infrastructure
  • Knowledge of network security protocols and best practices
  • Hands-on experience with network monitoring and troubleshooting tools
    Additional Information:
  • The candidate should have a minimum of 5 years of experience in Enterprise Network Operations
  • This position is based at our Gurugram office
  • A 15 years full-time education is required



    Qualifications


    15 years full time education

  • Employment Type: Full Time, Permanent

    Read full job description

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    What people at Accenture are saying

    3.5
     Rating based on 9 Service Management Lead reviews

    Likes

    Nothing

    Dislikes

    Favoritism , lack of management support, hard workers never identified, No HR support on any internal behavioral issues, lack of knowledge on process from your immediate manager

    Read 9 reviews

    Service Management Lead salary at Accenture

    reported by 107 employees with 7-15 years exp.
    ₹8.6 L/yr - ₹22.5 L/yr
    17% more than the average Service Management Lead Salary in India
    View more details

    What Accenture employees are saying about work life

    based on 52.8k employees
    65%
    85%
    68%
    76%
    Flexible timing
    Monday to Friday
    No travel
    Day Shift
    View more insights

    Accenture Benefits

    Free Transport
    Cafeteria
    Work From Home
    Gymnasium
    Health Insurance
    Soft Skill Training +6 more
    View more benefits

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