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Customer Support & Sales Executive (International Voice)
2COMS
posted 21hr ago
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Job Description
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Requirements
Job Title: Customer Support & Sales Executive (International Voice)
Company: Top MNC
Location: Kolkata
Salary: Up to 3.5 LPA CTC + Performance Incentives (Up to 20,000)
Working Days: 5 days a week (2 rotational week offs)
Job Type: Full-time
Work from office
Job Description:
We are hiring for a Customer Support & Sales Executive role in an International Voice Process with one of the top MNCs. This role requires exceptional English communication skills to handle customer queries, provide excellent support, and drive sales through effective engagement.
Key Responsibilities:
Handle inbound and outbound calls from international customers.
Provide outstanding customer service and resolve queries effectively.
Drive sales by understanding customer needs and offering suitable solutions.
Maintain accurate records of customer interactions.
Meet and exceed sales targets and performance metrics.
Ensure adherence to company policies and quality standards.
Requirements:
Minimum 1 year of experience in an International Voice Process (Customer Support/Sales) is mandatory.
Freshers are not eligible.
Excellent English communication skills (verbal and written).
Strong persuasion and negotiation skills.
Ability to work in a fast-paced, target-driven environment.
Willingness to work in rotational shifts.
Requirements:
Minimum 1 year of experience in an International Voice Process (Customer Support/Sales) is mandatory.
Freshers are not eligible.
Excellent English communication skills (verbal and written).
Strong persuasion and negotiation skills.
Ability to work in a fast-paced, target-driven environment.
Willingness to work in rotational shifts.
Benefits Perks & Benefits:
Cab facility available only for odd-hour shifts (7 PM 7 AM).
Performance incentives up to 20,000.
Opportunity to work with a globally recognized MNC.
Growth and learning opportunities in a dynamic work environment.
Interested candidates can apply now, text me now.
Employment Type: Full Time, Permanent
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Strict timing
Alternate Saturday off
No travel
Day Shift
2COMS Benefits
Job Training 
Work From Home 
Soft Skill Training 
Team Outings 
Free Transport 
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