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Engaged Employer

2COMS

Compare

3.5

based on 392 Reviews

237 2COMS Jobs

Customer Support & Sales Executive (International Voice)

2coms

3.5

based on 392 Reviews

0-5 years

Kolkata

Customer Support & Sales Executive (International Voice)

2COMS

posted 13d ago

Job Role Insights

Fixed timing

Key skills for the job

Writing Content Customer Service Voice Overs Salesforce Teaching English Customer Support

+ 7 more

Job Description

SUMMARY

Job Title: Customer Support & Sales Executive (International Voice)

Company: Top MNC

Location: Kolkata

Salary: Up to 3.5 LPA CTC + Performance Incentives (Up to 20,000)

Working Days: 5 days a week (2 rotational week offs)

Job Type: Full-time

Work from office

Job Description:

We are hiring for a Customer Support & Sales Executive role in an International Voice Process with one of the top MNCs. This role requires exceptional English communication skills to handle customer queries, provide excellent support, and drive sales through effective engagement.

Key Responsibilities:

Handle inbound and outbound calls from international customers.

Provide outstanding customer service and resolve queries effectively.

Drive sales by understanding customer needs and offering suitable solutions.

Maintain accurate records of customer interactions.

Meet and exceed sales targets and performance metrics.

Ensure adherence to company policies and quality standards.

Requirements:

Minimum 1 year of experience in an International Voice Process (Customer Support/Sales) is mandatory.

Freshers are not eligible.

Excellent English communication skills (verbal and written).

Strong persuasion and negotiation skills.

Ability to work in a fast-paced, target-driven environment.

Willingness to work in rotational shifts.

Requirements

Requirements:

Minimum 1 year of experience in an International Voice Process (Customer Support/Sales) is mandatory.

Freshers are not eligible.

Excellent English communication skills (verbal and written).

Strong persuasion and negotiation skills.

Ability to work in a fast-paced, target-driven environment.

Willingness to work in rotational shifts.

Benefits

Perks & Benefits:

Cab facility available only for odd-hour shifts (7 PM 7 AM).

Performance incentives up to 20,000.

Opportunity to work with a globally recognized MNC.

Growth and learning opportunities in a dynamic work environment.

Interested candidates can apply now, text me now.

Employment Type: Full Time, Permanent

Read full job description

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What people at 2COMS are saying

What 2COMS employees are saying about work life

based on 392 employees

57%

40%

65%

98%

Strict timing

Alternate Saturday off

No travel

Day Shift

View more insights

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