Customer Support (International Voice Process)

Job description

Greetings from Trigent Software!!

Candidate with excellent communication skills are highly preferred.

Role: Customer Support( International Voice Process)

Mode of Work: Work from Office

Experience : Freshers Only

Location: Mumbai(Vikhroli )

Working Days: 5 days

Shift: US Rotational (Night Shift)

Qualification: Any Graduate

Salary : 3lpa( Take home salary - 20,000)

Notice : Immediate.

Roles and Responsibilities:

Provide assistance in resolving customer and employee problems, incidents, issues, requests, and queries.

Collaborate with other support teams as needed to ensure the timely resolution of requests and issues.

Ensure accurate documentation, timely notification, proper escalation, efficient tracking, and thorough follow-up for all incidents.

Focus primarily on customer and employee interactions rather than transaction processing.

Qualifications:

Strong communication and interpersonal skills.

Ability to work collaboratively with cross-functional teams.

Detail-oriented with excellent organizational skills.

Problem-solving and critical/logical thinking abilities.

Previous experience in customer or employee support is a plus.

100% Work from Office Only Night Shifts | Shift Hours: 9.5Hrs Good English Communication Skills 100% Work from Office Only Night Shifts | Shift Hours: 9.5Hrs

Full time Graduates can apply

Work location Vikhroli

Candidate should be within boundary and should be available for F2F Interview NP - Immediate Joiner CTC - 25000

Preferred candidate profile:

* Candidate with excellent communication.

Perks and Benefits

* 2-way Free Cab Facility

**looking only for immediate joiners**

For More Details Contact HR Sujath Ali @7680048497 {call or WhatsApp} or email your resume to sujath_a@trigent.com

Regards

HR Sujath Ali

Trigent Software

7680048497

sujath_a@trigent.com