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I applied via Naukri.com and was interviewed in Aug 2019. There were 3 interview rounds.
I worked as a Customer Care Executive at XYZ Company.
Handled customer inquiries and resolved complaints
Provided information about products and services
Assisted customers in placing orders and tracking shipments
Maintained customer records and updated databases
Collaborated with other departments to resolve customer issues
Received positive feedback from customers for excellent service
To provide a perfect solution, one must understand the problem, analyze all possible options, and communicate effectively with the customer.
Listen carefully to the customer's problem
Ask questions to clarify the issue
Analyze all possible solutions
Communicate effectively with the customer
Provide clear and concise instructions
Follow up to ensure the solution worked
To tolerate client regarding query, one must remain calm, listen actively, empathize, and provide a solution.
Remain calm and composed
Listen actively to the client's query
Empathize with the client's situation
Provide a solution or offer alternatives
Avoid being defensive or argumentative
Thank the client for bringing the issue to your attention
Top trending discussions
I applied via Referral and was interviewed before May 2020. There were 3 interview rounds.
Credit analysis involves evaluating the creditworthiness of a borrower to determine the likelihood of repayment.
Gather financial information about the borrower, including income, assets, and liabilities
Assess the borrower's credit history and credit score
Analyze the borrower's debt-to-income ratio and other financial ratios
Consider external factors such as economic conditions and industry trends
Make a recommendation on...
Assessing business risk involves evaluating various parameters.
Financial stability and performance
Market competition and trends
Regulatory compliance and legal issues
Management team and corporate governance
Industry and macroeconomic factors
Brand reputation and customer satisfaction
Supply chain and operational risks
I applied via Edufly and was interviewed in May 2019. There were 4 interview rounds.
The share market refers to the buying and selling of stocks and other securities on a stock exchange.
Share market involves the trading of stocks and securities
Investors buy and sell shares of companies
Stock exchanges provide a platform for trading
Market fluctuations and economic factors impact share prices
Investors aim to make profits through buying low and selling high
I applied via Walk-in and was interviewed in Nov 2020. There was 1 interview round.
I applied via LinkedIn and was interviewed in Nov 2021. There were 6 interview rounds.
I applied via Campus Placement and was interviewed before Oct 2022. There were 3 interview rounds.
I applied via Recruitment Consulltant and was interviewed before May 2023. There were 3 interview rounds.
I applied via Job Portal and was interviewed before Sep 2023. There were 2 interview rounds.
posted on 13 Apr 2024
posted on 16 Sep 2023
I applied via Referral and was interviewed before Sep 2022. There were 3 interview rounds.
based on 23 reviews
Rating in categories
Kota,
Amritsar
+12-7 Yrs
₹ 4.25-3.2 LPA
Relationship Manager
17
salaries
| ₹2.3 L/yr - ₹5 L/yr |
Company Secretary
5
salaries
| ₹5 L/yr - ₹7 L/yr |
Cheif Financial Officer
4
salaries
| ₹25 L/yr - ₹31.8 L/yr |
Senior Officer HR
4
salaries
| ₹4.1 L/yr - ₹5.8 L/yr |
Finance & Accounts Officer
4
salaries
| ₹3.2 L/yr - ₹4.4 L/yr |
BOBCARD Ltd.
Stock Holding Corporation of India
5paisa Capital Ltd.
CareEdge Ratings