AmbitionBox
Interview Questions
- Reviews
- Salaries
- Interview Questions
- About Company
- Benefits
- Jobs
- Office Photos
- Community
Add office photos
i
Zomato
Compare
Filter interviews by
Clear (1)
Zomato Online Reputation Manager Interview Questions and Answers
Zomato Online Reputation Manager Interview Experiences
1 interview found
Kashish Gera
(1 Question)
- Q1. How would you deal with tweets of customers who tagged us and saying we cheated them
- Ans.
Address the issue publicly, apologize, offer a solution, and take the conversation offline.
Respond promptly to the tweet, acknowledging the customer's concerns.
Apologize for any inconvenience caused and assure them that their feedback is important.
Offer a solution or compensation publicly, such as a refund or replacement.
Encourage the customer to direct message or email for further assistance to resolve the issue priva...
Interview questions from similar companies
Anonymous
I applied via Approached by Company and was interviewed before Aug 2021. There was 1 interview round.
(5 Questions)
- Q1. Why should we consider you?
- Q2. What was your target for your current job?
- Q3. Can you work without first 6 months without any leaves?
- Q4. Explain your current customer onbording tricks
- Ans.
Our customer onboarding process involves personalized communication, training sessions, and follow-up support.
We assign a dedicated account manager to each new customer
We schedule training sessions tailored to the customer's needs
We provide ongoing support through email, phone, and chat
We send personalized welcome emails and follow-up emails to ensure customer satisfaction
- Q5. Explain how you will bring business to us?
Interview Preparation Tips
I applied via Referral
Interview Questionnaire
1 Question
- Q1. How can you on-board a exclusive rx of Zomato.
- Ans.
To onboard an exclusive rx of Zomato, I would focus on building a strong relationship with the client and showcasing the unique benefits of our platform.
Research the client's needs and preferences to tailor our pitch
Highlight the advantages of our platform, such as increased visibility and customer engagement
Offer personalized support and training to ensure a smooth onboarding process
Maintain regular communication and ...
Interview Preparation Tips
I applied via Referral and was interviewed in Aug 2021. There were 3 interview rounds.
(1 Question)
- Q1. Tell me about Swiggy Business Model ?
- Ans.
Swiggy is an online food ordering and delivery platform that connects customers with local restaurants.
Swiggy charges a commission fee from restaurants for every order placed through their platform.
They offer a variety of cuisines and delivery options, including express delivery and scheduled delivery.
Swiggy also has a subscription service called Swiggy Super, which offers free delivery and other benefits for a monthly...
(1 Question)
- Q1. How will you convince a restuarent for running advestising ?
(1 Question)
- Q1. How will you onboard a restaurent who is not willing to come to any online food delivery platforms ?
- Ans.
I would try to understand their concerns and offer alternative solutions.
Listen to their concerns and reasons for not wanting to join online platforms
Offer alternative solutions such as creating their own website or social media presence
Highlight the benefits of joining online platforms such as increased visibility and sales
Provide support and guidance throughout the onboarding process
Ensure clear communication and tra
Interview Preparation Tips
Selected
I applied via LinkedIn and was interviewed before Jan 2024. There were 3 interview rounds.
Reasoning and logical thinking.
Is working from home beneficial or detrimental?
(2 Questions)
- Q1. Breif introduction
- Q2. Company misson, values
Interview Preparation Tips
Selected
I was interviewed before Feb 2024.
(1 Question)
- Q1. Tell me about yourself?
Interview Preparation Tips
I applied via Walk-in
Easy topic with minimal interference
(2 Questions)
- Q1. Basic about me and what i do
- Q2. Then how would you be a vital part of the company
Interview Preparation Tips
Selected
I applied via Approached by Company and was interviewed before Feb 2023. There were 3 interview rounds.
Data analytics, reading data and decision making
Problem solving, funnel issues in multiple scenarios
(1 Question)
- Q1. Goals and expectations discussion
Sonia V
(1 Question)
- Q1. Previous experience
Selected
I applied via Recruitment Consulltant and was interviewed before Jun 2023. There were 2 interview rounds.
Hackerearth, 1 hour, logical reasoning
Calls getting increased . TPC getting increased
Interview Preparation Tips
Zomato Interview FAQs
Recently Viewed
SALARIES
Ashok Leyland
SALARIES
Royal Enfield
SALARIES
Birlasoft
SALARIES
RBL Bank
SALARIES
Ericsson
SALARIES
Coforge
SALARIES
Aker Solutions
SALARIES
Zomato
SALARIES
Biocon Limited
SALARIES
Oceaneering International
Tell us how to improve this page.
Zomato Interviews By Designations
- Zomato Key Account Manager Interview Questions
- Zomato Delivery Boy Interview Questions
- Zomato Customer Service Executive Interview Questions
- Zomato Business Analyst Interview Questions
- Zomato Chat Support Executive Interview Questions
- Zomato Associate Interview Questions
- Zomato Software Developer Interview Questions
- Zomato Customer Support Executive Interview Questions
- Show more
Interview Questions for Popular Designations
- Online Reputation Management Executive Interview Questions
- Software Quality Assurance Engineer Interview Questions
- Sales Incharge Interview Questions
- Advocate Lawyer Interview Questions
- Senior Investigation Specialist Interview Questions
- Senior Digital Marketing Associate Interview Questions
- Product Operations Executive Interview Questions
- Electrician Maintenance Technician Interview Questions
- Show more
Zomato Online Reputation Manager Interview Process
based on 1 interview
Interview experience
Interview Questions from Similar Companies
Fast track your campus placements
|
Key Account Manager
928
salaries
|  ₹0 L/yr - ₹0 L/yr |
|
Delivery Boy
893
salaries
| ₹0 L/yr - ₹0 L/yr |
|
Business Analyst
588
salaries
| ₹0 L/yr - ₹0 L/yr |
|
Accounts Manager
296
salaries
| ₹0 L/yr - ₹0 L/yr |
|
Senior Associate
273
salaries
| ₹0 L/yr - ₹0 L/yr |
Swiggy
Amazon
Dunzo
Flipkart
- Home >
- Interviews >
- Zomato Interview Questions >
- Zomato Online Reputation Manager Interview Questions
