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Zolo Guest Relation Officer Interview Questions and Answers for Experienced
Zolo Guest Relation Officer Interview Experiences for Experienced
1 interview found
Anonymous
Selected
I applied via Naukri.com and was interviewed in May 2023. There were 3 interview rounds.
Guest relations officers should have strong communication, interpersonal, and listening skills. They should also be aggressive problem-solvers and have the ability to manage crises successfully.
(2 Questions)
- Q1. What was the your previous job designation?
- Ans. My previous job designation is guest relation officer
- Q2. Did you know how to what is the guest relation officer responsibilitys
- Ans.
The Guest Relation Officer is responsible for ensuring guests have a positive experience and addressing any concerns or issues they may have.
Ensuring guests are greeted and assisted in a friendly and professional manner
Handling guest inquiries, complaints, and requests
Resolving issues promptly and effectively to ensure guest satisfaction
Maintaining a positive relationship with guests throughout their stay
Coordinating w...
Interview questions from similar companies
I applied via Company Website and was interviewed in Jun 2021. There was 1 interview round.
Interview Questionnaire
3 Questions
- Q1. Sales ke bare mein
- Q2. Customer ke pass jakar on road in karna
- Q3. Company ke bare mein batana
Interview Preparation Tips
I applied via Walk-in and was interviewed before Jun 2021. There were 3 interview rounds.
(7 Questions)
- Q1. Good management &good leaning Market
- Q2. Good work enivimont good jobs
- Q3. Very nice job good working and
- Q4. Good management &good job
- Q5. Good management good work
- Q6. Very nice job and jobs
- Q7. Good jobs and very nice
(4 Questions)
- Q1. Good jobs and very nice jobs
- Q2. Very jobs nice working
- Q3. Good good job nice job
- Q4. Nice job good jobs g
Interview Preparation Tips
I applied via Recruitment Consulltant and was interviewed in Oct 2021. There were 2 interview rounds.
About copany details hw to be good with champion and customers about the field in the market
Interview Preparation Tips
I applied via Naukri.com and was interviewed in May 2019. There were 4 interview rounds.
Interview Questionnaire
7 Questions
- Q1. Work experience
- Q2. R u comfertable traveling
- Ans.
Yes, I am comfortable traveling for work.
I have experience traveling for work in my previous roles.
I am adaptable and enjoy exploring new places.
I am willing to travel for client meetings and conferences.
I understand the importance of face-to-face interactions in sales.
I am organized and can handle the logistics of travel efficiently.
- Q3. What is your study status
- Q4. Graduate
- Q5. Can u join immediatly
- Q6. Will you able to sell product by showing them on thier phone screen on the app
- Q7. This is something new,but India is going through digitalisation,so ofcourse that wouldnt be that problem.
Interview Preparation Tips
I appeared for an interview before Sep 2021.
(1 Question)
- Q1. Tell me something about your self and your previous organisation?
(1 Question)
- Q1. Why you want to join this organisation?
Interview Preparation Tips
I applied via Approached by Company and was interviewed before Aug 2021. There were 2 interview rounds.
My work experience and my knowledge
Interview Preparation Tips
- Hard-work
- Self confidence
- Punchualty
- customer support
- Computer operator
I applied via Recruitment Consultant and was interviewed in Jun 2020. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. Questions are about fresh department only
Interview Preparation Tips
Interview Questionnaire
1 Question
- Q1. Why is English needed in India when our language is Hindi
Interview Preparation Tips
Tell me something about your self?
Tell me something about last company experience?
Tell me something about your school life ?
Tell me something about your favourite destination and why?
Tell me something about Your last trip ?
How did you celebrate your Last birthday ?
Salary expectations.
Did you travel gurgaon?
Are you confertable for rotationap shift?
1. Customer Service
Customer service BPOs (business processing outsourcers) are companies that specialize in handling customer queries that come in via email, chat, phone, social media, and other channels. Studies show that customers whose problems are solved quickly and easily tend to be faithful to the company.
2. Customer Service Representative
A customer service representative is an individual who interacts with customers on behalf of the company, usually to address their concerns.
3. Customer Obsessions
When a company treats its own customer to be God
Customer obsession describes organizations that continuously add value to the customer experience. These companies collect feedback regularly and prioritize customer needs in every business goal. They're more concerned with retaining and delighting existing customers than acquiring new ones.
4. BPO
Business process outsourcing (BPO) is a method of subcontracting various business-related operations to third-party vendors.
I applied via Walk-in and was interviewed in Jul 2022. There was 1 interview round.
(2 Questions)
- Q1. Self Introduction experience
- Q2. Self Introduction experience and about your
Interview Preparation Tips
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Zolo Guest Relation Officer Interview Process for Experienced
based on 1 interview
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Zolo Guest Relation Officer Reviews and Ratings
based on 11 reviews
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