Zoho PRE Sales Engineer Interview Questions, Process, and Tips

Q1. What is Patch management
Ans. 
Patch management is the process of managing patches or updates for software applications to ensure security and functionality.
• Regularly updating software to fix vulnerabilities and bugs

• Deploying patches across multiple devices in a network

• Testing patches before deployment to avoid system disruptions

• Automating patch management processes for efficiency

• Monitoring and reporting on patch status and compliance
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Q2. What is Service desk
Ans. 
Service desk is a centralized point of contact for users to get help with IT issues and requests.
• Provides support for IT-related issues and requests

• Acts as a single point of contact for users

• Tracks and manages incidents and service requests

• Responsible for incident resolution and request fulfillment

• May include ticketing system for tracking and prioritizing issues
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Q3. What is endpoint management
Ans. 
Endpoint management is the process of managing and securing end-user devices such as laptops, smartphones, and tablets within a network.
• Involves monitoring, securing, and updating end-user devices

• Ensures devices are compliant with security policies

• Helps in remote troubleshooting and software deployment

• Examples include Mobile Device Management (MDM) and Unified Endpoint Management (UEM)
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Q4. Explain about SoC
Ans. 
SoC stands for System on a Chip, which integrates all components of a computer or other electronic system into a single chip.
• SoC combines processor, memory, input/output interfaces, and other components on a single chip.

• Common in smartphones, tablets, and IoT devices.

• Examples include Qualcomm Snapdragon, Apple A-series chips.
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Q5. Cybersecurity basics
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Q1. Why you are switching
Ans. 
Seeking new challenges and growth opportunities in a different environment.
• Looking for a new challenge to expand my skills and knowledge

• Interested in exploring different industries and technologies

• Seeking better career growth and advancement opportunities
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Q2. Salary expectations
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Aptitude ,Grammar , Technical MCQ with email writing

Q1. Questions were asked based on our resume skills
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Q1. Our previous experience and Skills . Demonstrate a product .
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Q1. Why are you looking for a change?
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Q2. Why should we hire you?
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Q3. What are your salary expectations?
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Q4. What is your family background?
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Q5. Share details of your previous job.
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