Zepto Interview Questions, Process, and Tips

Q1. Tell me about yourself and about the current job profile in the existing company?
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Q2. What you know about Online business
Ans. 
Online business refers to conducting commercial transactions over the internet.
• Online business allows companies to reach a global audience

• E-commerce platforms like Amazon and eBay are examples of online businesses

• Digital marketing plays a crucial role in promoting online businesses

• Online businesses often use analytics to track customer behavior and improve sales

• Online payment gateways like PayPal and Stripe facilitate
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Q1. About myself and current job profile
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Q2. Why you want to change the company
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Q1. How to reduce CPO
Ans. 
Reducing Cost Per Order (CPO) involves optimizing processes, enhancing customer experience, and leveraging data analytics.
• Streamline operations: Automate order processing to reduce manual errors and speed up fulfillment.

• Enhance marketing strategies: Use targeted advertising to reach the right audience, reducing wasted spend.

• Improve customer retention: Implement loyalty programs to encourage repeat purchases, lowering a...read more
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Q2. How many required riders for 1900 orders of 2.2 OPH
Ans. 
Calculate the number of riders needed for 1900 orders at a rate of 2.2 orders per hour (OPH).
• Total orders: 1900

• Orders per hour per rider: 2.2 OPH

• Total hours needed = Total orders / OPH = 1900 / 2.2 ≈ 863.64 hours

• If one rider works 8 hours a day, then total days = 863.64 / 8 ≈ 107.96 days

• To find the number of riders needed, divide total hours by hours worked per rider.
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Q1. Tell me about yourself
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Q2. How would you predict users who are going to churn
Ans. 
By analyzing user behavior patterns, engagement levels, and feedback, we can predict users who are likely to churn.
• Analyze user behavior patterns such as frequency of logins, time spent on platform, and interactions with features

• Monitor engagement levels and identify any decrease in activity or usage

• Collect feedback from users through surveys or customer support interactions to understand their satisfaction levels

• Utili...read more
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Basic RCA question to diagnose falling numbers in a matrix.

Basic left join, right join, sub query, ranking etc.