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Zaak ePayment Services Interview Questions and Answers

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Customer experience Specialist (Stock broking) Interview Questions & Answers

PhonePe user image Anonymous

posted on 12 Oct 2024

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Company Website and was interviewed in Sep 2024. There were 3 interview rounds.

Round 1 - Cognitive assessment test 

(1 Question)

  • Q1. In first round, the company will provide you a test link from a third party (perspectAI) to gauge your communication and understanding skills. This included sections like comprehension, listening, writing,...
Round 2 - One-on-one 

(7 Questions)

  • Q1. Introduce yourself
  • Ans. 

    I am a customer experience specialist with a background in stock broking. I am passionate about providing excellent service and building strong relationships with clients.

    • I have X years of experience in the stock broking industry

    • I have a proven track record of delivering exceptional customer service

    • I am skilled in building and maintaining client relationships

    • I am knowledgeable about the stock market and investment prod...

  • Answered by AI
  • Q2. Asked about my summer and winter internship work
  • Q3. Asked questions relating to my resume
  • Q4. Asked situation based questions on customer support and resolving customer issues
  • Q5. Basics questions regarding stock exchange
  • Q6. Asked about any event in my life where in was working in a team or lead a team
  • Q7. Why choose or applied for this job role
  • Ans. 

    I have a passion for finance and helping clients achieve their financial goals.

    • I have a strong background in finance and stock broking

    • I enjoy working with clients and helping them navigate the stock market

    • I am excited about the opportunity to use my skills to enhance customer experience in the stock broking industry

  • Answered by AI
Round 3 - One-on-one 

(5 Questions)

  • Q1. Introduce yourself
  • Ans. 

    I am a customer experience specialist with a background in stock broking. I have a passion for helping clients navigate the financial markets.

    • I have X years of experience in the stock broking industry, specializing in customer service and relationship management.

    • I am skilled in providing personalized investment advice and recommendations to clients based on their financial goals and risk tolerance.

    • I have a strong under...

  • Answered by AI
  • Q2. What made you apply for this job role
  • Ans. 

    I applied for this job role because of my passion for finance and helping clients achieve their financial goals.

    • Passion for finance and stock market

    • Desire to help clients achieve financial goals

    • Interest in providing excellent customer service

  • Answered by AI
  • Q3. Why should we hire a fresher for this position
  • Q4. Situation based question:- If a user of Share.market app uses stop loss option and it didn't worked due to some glitch which caused him/her some financial loss then how would you handle it?
  • Q5. Asked about job description

Interview Preparation Tips

Topics to prepare for PhonePe Customer experience Specialist (Stock broking) interview:
  • Thorough with resume
  • Stock Market
  • Situation based questions
  • Hindi speaking skills
  • Listening and communication skil
Interview preparation tips for other job seekers - The interview was moderate and will ask about your resume, company, why hire you, situation based questions. So prepare accordingly.
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Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Nov 2024. There was 1 interview round.

Round 1 - Behavioral 

(4 Questions)

  • Q1. What are the salary expectation ?
  • Ans. 

    My salary expectations are in line with industry standards for a Digital Officer role.

    • Research industry standards for Digital Officer salaries

    • Consider my level of experience and qualifications

    • Factor in the company's budget and compensation structure

  • Answered by AI
  • Q2. How was the experience of previous company?
  • Ans. 

    The experience at my previous company was challenging yet rewarding, allowing me to grow professionally and develop new skills.

    • Implemented successful digital marketing campaigns that increased online engagement by 30%

    • Led a team in developing a new website that improved user experience and conversion rates

    • Collaborated with cross-functional teams to launch a mobile app that received positive feedback from users

  • Answered by AI
  • Q3. Why would you leave it your previous company?
  • Ans. 

    Seeking new challenges and opportunities for growth.

    • Desire for new challenges and opportunities

    • Looking for career growth and advancement

    • Seeking a more innovative and dynamic work environment

  • Answered by AI
  • Q4. Why should I hire you?
  • Ans. 

    I have a strong background in digital marketing and technology, with a proven track record of driving successful digital strategies.

    • Extensive experience in developing and implementing digital marketing campaigns

    • Proficient in utilizing various digital tools and platforms to optimize online presence

    • Track record of increasing website traffic and engagement through SEO and social media strategies

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Sahi h brother join krlo .
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Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Referral and was interviewed in Oct 2024. There were 3 interview rounds.

Round 1 - Coding Test 

Was asked to create a UI component keeping in mind scalability and reuseability.

Round 2 - Coding Test 

General discussion about resume and projects, and then some basic JS coding questions like implement throttling and memoization.

Round 3 - Behavioral 

(3 Questions)

  • Q1. Discussion about past experiences and projects
  • Q2. Why you want to leave current job.
  • Q3. Expectations from the role and company

Interview Preparation Tips

Topics to prepare for Razorpay Front end Developer interview:
  • Javascript
  • React.Js
Interview preparation tips for other job seekers - Feedback from HR was very quick, all rounds were scheduled in quick succession. Although one point, HR did not confirm availability before scheduling the interviews. Also didn't get any feedback after getting rejected.
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Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Nov 2024.

Round 1 - Coding Test 

Asked to solve 2/3 dsa. Medium level

Round 2 - Technical 

(2 Questions)

  • Q1. Bfs shortest path
  • Q2. Sliding window question medium level
Round 3 - Technical 

(2 Questions)

  • Q1. Design book online store
  • Q2. Solid principles design calculator
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Interview experience
2
Poor
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via LinkedIn and was interviewed in Oct 2024. There was 1 interview round.

Round 1 - One-on-one 

(4 Questions)

  • Q1. Metric kpi about
  • Q2. Worst experience in previous company
  • Q3. How to handle weak employee
  • Ans. 

    Address the issue directly, provide support and training, set clear expectations, monitor progress, consider reassignment or termination if necessary.

    • Have a one-on-one conversation with the employee to discuss performance concerns

    • Provide additional support, training, or resources to help the employee improve

    • Set clear expectations and goals for improvement

    • Regularly monitor the employee's progress and provide feedback

    • Con...

  • Answered by AI
  • Q4. Why workedin same company to long
  • Ans. 

    I have stayed with the same company for a long time because of the opportunities for growth and development.

    • Opportunities for advancement within the company

    • Positive work environment and supportive colleagues

    • Challenging and fulfilling work responsibilities

    • Company values align with personal values

    • Continued learning and development opportunities

  • Answered by AI

Interview Preparation Tips

Topics to prepare for TIDE Customer Support Team Lead interview:
  • Regarding team lead
Interview preparation tips for other job seekers - If they have no intention to hire without reference. They will give you silly excuses.

More than 5 my known working there and they hire with the reference and formality in the interview. No background of aml, kyc.
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Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
6-8 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Nov 2024. There were 2 interview rounds.

Round 1 - Case Study 

I was given a problem statement and had to demonstrate how I would go about solving it.

Round 2 - Technical 

(2 Questions)

  • Q1. Go through my knowledge of risk management
  • Q2. Using examples demonstrate how I would deal with various issues

Interview Preparation Tips

Interview preparation tips for other job seekers - Research the company and ask lots of questions of your recruiter
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Interview experience
5
Excellent
Difficulty level
-
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Campus Placement

Round 1 - Aptitude Test 

General SQL Question

Round 2 - Technical 

(2 Questions)

  • Q1. General puzzle questions from GFG
  • Q2. Normal interview level SQL Question
Round 3 - One-on-one 

(2 Questions)

  • Q1. There were lot of behavioral questions
  • Q2. Then there were few questions related to how to navigate through the data

Interview Preparation Tips

Interview preparation tips for other job seekers - Brush up your SQL and business accumen
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Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via LinkedIn and was interviewed in Nov 2024. There were 2 interview rounds.

Round 1 - Coding Test 

It was a coding round of ReactJS and JS

Round 2 - Technical 

(1 Question)

  • Q1. Design Stopwatch in HTML CSS and JS

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and tell if you are not comfortable in particular language.
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Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. SQL question for cte and limit
  • Q2. Group by order by question and puzzle with senariobased

Interview Preparation Tips

Interview preparation tips for other job seekers - Nice interview process HR is too polite and easy interview process asked puzzle SQL question and resume based question
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Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
-

I applied via campus placement at Lovely Professional University (LPU) and was interviewed in Sep 2024. There were 2 interview rounds.

Round 1 - Coding Test 

There are 3 questions. basic to medium level.

Round 2 - One-on-one 

(4 Questions)

  • Q1. Introduction about yourself
  • Q2. Explain about your projects
  • Q3. Solve a Coding problem
  • Q4. Walk through project code
  • Ans. 

    I will walk through a project code to explain its structure and functionality.

    • Start by explaining the overall architecture of the project

    • Discuss the main components/modules and their interactions

    • Explain any key algorithms or data structures used

    • Highlight any design patterns or best practices implemented

    • Provide examples of specific code snippets to illustrate your points

  • Answered by AI
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Zaak ePayment Services Interview FAQs

How to prepare for Zaak ePayment Services interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Zaak ePayment Services. The most common topics and skills that interviewers at Zaak ePayment Services expect are Java, SQL, Data Structures, Python and Algorithms.

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Zaak ePayment Services Reviews and Ratings

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5.0/5

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5.0

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5.0

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5.0

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5.0

Company culture

5.0

Promotions/Appraisal

5.0

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