AmbitionBox
Interview Questions
- Reviews
- Salaries
- Interview Questions
- About Company
- Benefits
- Jobs
- Office Photos
- Community
Add office photos
Filter interviews by
Yokohama Off-Highway Tires Customer Service Manager Interview Questions and Answers
Yokohama Off-Highway Tires Customer Service Manager Interview Experiences
1 interview found
Selected
I applied via Referral and was interviewed before May 2023. There were 2 interview rounds.
(2 Questions)
- Q1. Introduce ur self
- Ans.
I am a dedicated and experienced customer service professional with a proven track record of exceeding customer expectations.
Over 5 years of experience in customer service roles
Strong communication and problem-solving skills
Managed a team of customer service representatives to improve customer satisfaction
Implemented new customer service strategies to increase efficiency and customer retention
- Q2. Which region are u handled
- Ans.
I have experience handling the North American region.
Managed customer service operations for North American clients
Implemented strategies to improve customer satisfaction in the North American market
Worked closely with sales team to address customer concerns in the region
(2 Questions)
- Q1. What is the inviters??
- Ans.
The inviters are individuals or entities who extend invitations or requests to customers to engage with a product or service.
Inviters can be customer service representatives reaching out to customers for feedback or assistance.
Inviters can also be marketing teams sending out promotional emails or messages to customers.
Examples include customer service agents, marketing teams, and automated messaging systems.
- Q2. Did you know advance excel
Interview Preparation Tips
Top trending discussions
Interview questions from similar companies
Assistant Manager Interview Questions & Answers
Bridgestone India Automotive Products
Anonymous
posted on 29 Aug 2023
Selected
I applied via Approached by Company and was interviewed in Jul 2023. There were 2 interview rounds.
(3 Questions)
- Q1. What is maintenance management
- Ans.
Maintenance management involves planning, organizing, and controlling activities related to the upkeep of equipment, machinery, and facilities.
Involves creating maintenance schedules to ensure regular upkeep of equipment
Includes managing maintenance staff and contractors
Focuses on minimizing downtime and maximizing equipment efficiency
Incorporates budgeting for maintenance expenses
Utilizes maintenance software systems ...
- Q2. How to maintain OEE
- Ans.
OEE can be maintained by focusing on improving availability, performance, and quality of equipment.
Regularly monitoring and analyzing OEE data to identify areas for improvement
Implementing preventive maintenance schedules to minimize downtime
Training employees on proper equipment usage and maintenance
Utilizing lean manufacturing principles to streamline processes and reduce waste
Investing in technology upgrades to impr...
- Q3. Performance, avability, yield
Interview Preparation Tips
I applied via Recruitment Consultant and was interviewed in Aug 2021. There were 3 interview rounds.
Interview Questionnaire
4 Questions
- Q1. Why you want to join Michelin
- Q2. What are your current tasks in your company
- Q3. What are your strengths and weaknesses
- Q4. Which DevOps tools you have used
- Ans.
I have experience with various DevOps tools including Jenkins, Git, Docker, and Ansible.
Jenkins for continuous integration and deployment
Git for version control and collaboration
Docker for containerization and deployment
Ansible for configuration management and automation
Interview Preparation Tips
Skills evaluated in this interview
I applied via Naukri.com and was interviewed in Feb 2020. There were 3 interview rounds.
Interview Questionnaire
2 Questions
- Q1. Technical question regarding OTR industry
- Q2. About distribution channel
Interview Preparation Tips
Selected
I applied via Naukri.com and was interviewed before Oct 2022. There were 3 interview rounds.
(1 Question)
- Q1. About Previous company working
(2 Questions)
- Q1. About Past experience
- Q2. About past company experience & based on the your current knowledge
Interview Preparation Tips
Selected
I applied via Approached by Company and was interviewed in Feb 2023. There were 2 interview rounds.
(2 Questions)
- Q1. QBM , TPM related questions
- Q2. Past work experience
Interview Preparation Tips
I applied via Campus Placement and was interviewed before Nov 2021. There were 3 interview rounds.
Day to day life topics like Current affairs
(2 Questions)
- Q1. Related to shift timing. CEAT is having 24*7 job specially they encourage girl to join the organisation and do the night shift . Night shift is very tiring here
- Q2. Related to field job
Interview Preparation Tips
- Production
- Quality
- TQM
- Six Sigma
- 5s
They give u bonuses on Diwali
Selected
(2 Questions)
- Q1. What about my experience How to handle for food issue and handle manpower
- Ans.
I have extensive experience in handling food issues and managing manpower effectively.
I have implemented strict food safety protocols to ensure compliance with health regulations.
I have trained staff on proper food handling procedures to prevent contamination.
I have created efficient schedules and workflows to optimize manpower and increase productivity.
I have resolved conflicts and motivated team members to work toget
- Q2. Smart work
Interview Preparation Tips
I applied via Referral and was interviewed in Oct 2018. There were 5 interview rounds.
Interview Questionnaire
4 Questions
- Q1. Mainly focused on technical questions which were interpreted in resume
- Q2. It was with VP-Technology and HR and they asked related to quality and my way for organisation’s growth forecast.
- Q3. Why our organisation and what is your expectation from organisation
- Ans.
I am drawn to your organisation's commitment to innovation and employee development. I expect opportunities for growth and a supportive work culture.
I am impressed by the company's track record of innovation and success in the industry.
I value the emphasis on employee development and growth opportunities within the organisation.
I am looking for a supportive work culture that values teamwork and collaboration.
I expect c...
- Q4. Asked questions related to Team building
Interview Preparation Tips
Experience: On technical basis
General Tips: It was lengthy interview for four times with different people. Be clear on your technical knowledge and give your best.
Skills: Communication, Body Language
Duration: >3 Months
I applied via Recruitment Consulltant and was interviewed in Nov 2021. There were 3 interview rounds.
(3 Questions)
- Q1. Basic electronics and electrical
- Q2. Tyre industry electronics
- Q3. Pneumatics and hydraulic
(1 Question)
- Q1. Team handling process
Interview Preparation Tips
Yokohama Off-Highway Tires Interview FAQs
Tell us how to improve this page.
Yokohama Off-Highway Tires Interviews By Designations
- Yokohama Off-Highway Tires Junior Supervisor Interview Questions
- Yokohama Off-Highway Tires Manager Interview Questions
- Yokohama Off-Highway Tires Diploma Trainee Engineer Interview Questions
- Yokohama Off-Highway Tires Supervisor Interview Questions
- Yokohama Off-Highway Tires Customer Service Manager Interview Questions
- Yokohama Off-Highway Tires Senior Engineer Interview Questions
- Yokohama Off-Highway Tires Product Manager Interview Questions
- Yokohama Off-Highway Tires Quality Engineer Interview Questions
- Show more
Interview Questions for Popular Designations
- Customer Service Executive Interview Questions
- Customer Care Executive Interview Questions
- Customer Service Associate Interview Questions
- Customer Support Executive Interview Questions
- Senior Customer Relationship Officer Interview Questions
- Customer Support Associate Interview Questions
- Engineer- Customer Support Interview Questions
- Customer Executive Interview Questions
- Show more
Yokohama Off-Highway Tires Customer Service Manager Interview Process
based on 2 interviews
Interview experience
Interview Questions from Similar Companies
Yokohama Off-Highway Tires Customer Service Manager Reviews and Ratings
based on 2 reviews
Rating in categories
|
Junior Supervisor
402
salaries
|  ₹0 L/yr - ₹0 L/yr |
|
Assistant Manager
144
salaries
| ₹0 L/yr - ₹0 L/yr |
|
Deputy Manager
105
salaries
| ₹0 L/yr - ₹0 L/yr |
|
Operator
87
salaries
| ₹0 L/yr - ₹0 L/yr |
|
Manager
57
salaries
| ₹0 L/yr - ₹0 L/yr |
Bridgestone India Automotive Products
Michelin
Ceat Tyres
Apollo Tyres
- Home >
- Interviews >
- Yokohama Off-Highway Tires Interview Questions >
- Yokohama Off-Highway Tires Customer Service Manager Interview Questions
