WWICS Group Senior Counsellor Interview Questions and Answers

Q1. Self-introduction and basic knowledge of accounting terms
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Q1. 1) Details to travel related work experience in past
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Q2. 2) Why do you want to join Thomas Cook
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Q1. What is customer service according to you?
Ans. 
Customer service is the assistance and support provided to customers before, during, and after a purchase.
• Customer service involves actively listening to customers' needs and concerns.

• It includes providing timely and accurate information about products or services.

• Customer service also involves resolving customer issues and complaints effectively.

• Building strong relationships with customers to ensure satisfaction and l...read more
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30minute ques and ques and ques

Q1. Introduction about your self
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Experienced consultant with a background in business strategy and project management.
• Over 5 years of experience in consulting roles

• Specialize in developing and implementing business strategies

• Skilled in project management and team leadership

• Strong analytical and problem-solving skills

• Excellent communication and presentation abilities
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Q2. Tell me about your self
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I am a dedicated and experienced consultant with a strong background in problem-solving and client management.
• Over 5 years of experience in consulting roles

• Skilled in analyzing data and providing strategic recommendations

• Excellent communication and interpersonal skills

• Managed successful projects for Fortune 500 companies
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Q1. Previous work experience
Ans. 
I have 5 years of experience in retail management, including overseeing a team of 15 employees.
• Managed a team of 15 employees in a retail setting

• Implemented sales strategies to increase revenue

• Responsible for inventory management and ordering supplies

• Handled customer complaints and resolved issues effectively
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English

English writing skills

Q1. Introduction about self
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Q1. Why are you looking for a change?
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It was quite easy, written test,some multiple choice questions

Q1. Previous work history, introduction,about fragomen What is your Salary expectations? How you able to manage pressure? What is your commitment to our company?
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Q2. What is your salary expectations? What is your commitment to company?
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Q1. Excel assignment was given
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Q1. Create a dashboard using Power Bi or Tableau.
Ans. 
Create a dashboard using Power Bi or Tableau
• Gather relevant data sources for analysis

• Identify key performance indicators (KPIs) to track

• Design visually appealing and user-friendly dashboard

• Utilize interactive features for data exploration

• Include filters and slicers for customization

• Consider audience needs and tailor dashboard accordingly
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