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WNS Operations Associate Interview Questions, Process, and Tips

Updated 3 Mar 2025

WNS Operations Associate Interview Experiences

41 interviews found

I was interviewed before Aug 2016.

Interview Questionnaire 

4 Questions

  • Q1. Why do you want to join a BPO?
  • Ans. 

    I want to join a BPO to gain experience in customer service and improve my communication skills.

    • Opportunity to work with diverse clients and industries

    • Enhance my problem-solving abilities

    • Develop strong communication skills

    • Gain experience in handling customer inquiries and concerns

  • Answered by AI
  • Q2. As an engineer, aren't you overqualified?
  • Ans. 

    No, being an engineer provides me with valuable skills and knowledge that can be applied to the role of an Operation Associate.

    • Being an engineer allows me to approach problems analytically and find efficient solutions.

    • My engineering background gives me a strong understanding of technical concepts and processes.

    • I have experience working in cross-functional teams and managing complex projects, which are valuable skills i...

  • Answered by AI
  • Q3. What is your area of expertise?
  • Ans. 

    My area of expertise is in supply chain management and logistics.

    • Experience in inventory management and optimization

    • Knowledge of transportation and distribution processes

    • Proficiency in using supply chain management software

    • Strong analytical and problem-solving skills

    • Ability to streamline operations and reduce costs

    • Implemented JIT (Just-In-Time) inventory system at previous company

  • Answered by AI
  • Q4. Why are you not pursuing your technical aspects?
  • Ans. 

    I am more interested in the operational side of things and enjoy working with people.

    • I have strong communication and interpersonal skills

    • I enjoy problem-solving and finding efficient solutions

    • I am interested in the overall success of the organization, not just the technical aspects

    • I have previous experience in operations and enjoy the fast-paced environment

    • I believe my skills and interests align better with the Operati

  • Answered by AI

Interview Preparation Tips

Round: HR Interview
Experience: Engineers are not allowed in BPO. They don't stick with the company for long. And that was what the interviewers were trying to ask me, if I look at it as just any part time job, till I find another.

Skills: Language, Communication
College Name: JDIET

Operations Associate Jobs at WNS

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WNS Interview FAQs

How many rounds are there in WNS Operations Associate interview?
WNS interview process usually has 2-3 rounds. The most common rounds in the WNS interview process are HR, One-on-one Round and Resume Shortlist.
How to prepare for WNS Operations Associate interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at WNS. The most common topics and skills that interviewers at WNS expect are Communication Skills, MS Office, Typing Speed, Compliance and Research.
What are the top questions asked in WNS Operations Associate interview?

Some of the top questions asked at the WNS Operations Associate interview -

  1. What things does a invoice copy hav...read more
  2. What do you know about Shipping proce...read more
  3. What are the effective strategies for controlling population grow...read more
How long is the WNS Operations Associate interview process?

The duration of WNS Operations Associate interview process can vary, but typically it takes about less than 2 weeks to complete.

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WNS Operations Associate Interview Process

based on 45 interviews

3 Interview rounds

  • Resume Shortlist Round
  • Aptitude Test Round
  • HR Round
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WNS Operations Associate Salary
based on 2.3k salaries
₹0.7 L/yr - ₹6.1 L/yr
15% less than the average Operations Associate Salary in India
View more details

WNS Operations Associate Reviews and Ratings

based on 495 reviews

3.6/5

Rating in categories

3.3

Skill development

3.5

Work-life balance

3.0

Salary

3.9

Job security

3.4

Company culture

2.6

Promotions

3.3

Work satisfaction

Explore 495 Reviews and Ratings
Associate Ops

Nashik

0-2 Yrs

Not Disclosed

Associate - Operations

Mumbai,

Navi Mumbai

1-2 Yrs

₹ 1.66-3.85 LPA

Associate - Operations

Hyderabad / Secunderabad

1-3 Yrs

Not Disclosed

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