Wipro Customer Support Executive Interview Questions and Answers

Normal aptitude for wase interview

Q1. Some technical question on c and java
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Q1. Tell about yourself
Ans. 
I am a dedicated and experienced Customer Support Executive with a strong background in providing excellent customer service.
• I have worked in the customer support industry for over 5 years.

• I have a deep understanding of customer needs and can effectively resolve their issues.

• I am skilled in using various customer support tools and software.

• I have received multiple positive feedback from customers for my exceptional ser...read more
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Q2. Your journey from your home to Wipro office
Ans. 
I commute to Wipro office by taking a bus and then walking for a few minutes.
• I live in a residential area near Wipro office.

• I usually take the bus from a nearby bus stop.

• The bus ride takes around 20 minutes.

• After getting off the bus, I walk for about 5 minutes to reach the office.

• The overall journey takes around 30 minutes.
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Q3. They will check your vocabulary. Whether you're good at vocabs or not. Some of the examples mostly asked by the interviewers
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Q4. Mississippi, Chlorophyll,Randevou, Aravalli
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Q5. They will ask you to speak for 3 min about anyone of your skills. Suppose they will ask you to speak on flexibility for 3 min or any other topics
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Q6. Work with your CV
Ans. Same thing. You have to speak about yourself.
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Q1. Tell me about yourself,
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Q2. Why should we consider you for this ro
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Q3. Where do you sew yourself in 5 years
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Q4. Why do you want to join this industry
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Q5. How would a handle a irritated client
Ans. 
I would listen to their concerns, empathize with them, apologize for any inconvenience, and work towards finding a solution to their problem.
• Listen actively to understand their concerns

• Empathize with their situation and show understanding

• Apologize for any inconvenience caused

• Work towards finding a solution to their problem

• Stay calm and professional throughout the interaction
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Some multiple questions and typing speed test

Q1. Hr round they are asking questions we have to give answers they are asking lots of questions
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Basic questions we have to resolve and multiple questions we have to select correct one

They provide 1 topic we have to define it read it

Some multiple questions are coming and after that reading peragraph

After they are checking typing speed they provide 1 topic we have to right