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I applied via Walk-in and was interviewed in Apr 2024. There were 4 interview rounds.
Aptitude test take by the hr
Teleperformance is a global leader in customer experience management.
Teleperformance is a multinational company specializing in customer service outsourcing.
They provide services such as customer care, technical support, and sales.
Teleperformance operates in over 80 countries and has a large workforce of customer service professionals.
The company is known for its focus on delivering high-quality customer experiences.
Te...
I handle customers with patience, empathy, and a focus on resolving their issues efficiently.
Listen actively to understand the customer's concerns
Show empathy and understanding towards the customer's situation
Offer solutions or alternatives to address the customer's needs
Follow up to ensure the customer's satisfaction
Maintain a positive attitude and professional demeanor throughout the interaction
The final round is very easy
posted on 10 May 2024
I applied via Walk-in
posted on 14 Jan 2023
I applied via Company Website and was interviewed in Jul 2022. There were 3 interview rounds.
This is basically aptitude test so you have good knowledge about basic math and communication and costumer service role.
I applied via AmbitionBox and was interviewed before Feb 2019. There were 3 interview rounds.
1. **Quantitative Aptitude:**
- Arithmetic (percentages, ratios, averages)
- Algebra (equations, inequalities)
- Geometry (shapes, area, volume)
- Data Interpretation (graphs, charts, tables)
2. **Logical Reasoning:**
- Pattern recognition
- Sequence and series
- Syllogisms
- Puzzles and arrangements
3. **Verbal Ability:**
- Reading comprehension
- Sentence correction
- Synonyms and antonyms
- Para jumbles
4. **Technical Skills (if applicable):**
- Specific to the job role (e.g., programming, finance, engineering principles)
#### Format
- **Question Type:** Multiple-choice questions (MCQs)
- **Sections:** Often divided into separate timed sections for each topic area
#### Scoring
- **Negative Marking:** Some tests may include negative marking for incorrect answers.
- **Adaptive Testing:** Some tests adjust the difficulty level based on the test-taker's performance.
#### Administration
- **Mode:** Online or paper-based
- **Proctoring:** May be invigilated live or through automated proctoring tools
#### Preparation Tips
- **Practice Tests:** Take practice tests to familiarize yourself with the format and question types.
- **Time Management:** Practice managing your time effectively during the test.
- **Review Fundamentals:** Brush up on basic math, logical reasoning, and grammar skills.
#### Customer Support
- **Availability:** Most testing companies provide customer support for technical issues and inquiries.
- **Contact Methods:** Support can typically be reached via email, phone, or live chat.
- **FAQ and Help Center:** Many providers offer an online FAQ and help center for common questions and troubleshooting.
By understanding these details, you can better prepare for an aptitude test and improve your chances of success.
posted on 10 May 2024
I applied via Walk-in
I applied via AmbitionBox and was interviewed in Apr 2022. There were 2 interview rounds.
posted on 14 Jan 2023
I applied via Company Website and was interviewed in Jul 2022. There were 3 interview rounds.
This is basically aptitude test so you have good knowledge about basic math and communication and costumer service role.
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