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Walmart Senior Resolution Expert Interview Questions and Answers for Experienced

Updated 11 Jan 2024

Walmart Senior Resolution Expert Interview Experiences for Experienced

1 interview found

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Dec 2023. There were 4 interview rounds.

Round 1 - Group Discussion 

Movies, 1 minute each.

Round 2 - Aptitude Test 

They test your skills in english.

Round 3 - Email Writing 

(1 Question)

  • Q1. Write an email apologizing to the customer for the situation( I was given that the discount coupon was not applied and how do you reply to the email.)
Round 4 - HR 

(4 Questions)

  • Q1. Why are you leaving your current company?
  • Q2. Why do you prefer Walmart over HCL?( I was holding an offer from HCL that time).
  • Q3. What was the toughest situation that you faced while talking to a customer?
  • Q4. Tell me about your self.

Interview Preparation Tips

Interview preparation tips for other job seekers - Please be confident and be certain of your English and prepare your answers for the above questions and you should be good to qualify for the job opportunity. Kindly do not use any kind of negative sentences like( I don't know or insulting your previous company).

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Approached by Company and was interviewed in Aug 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(5 Questions)

  • Q1. First they will take assessment test to test your skills like Communication listing speaking and in writing in PC Second is mail writing Third is multiple questions After they check your ability to send ...
  • Q2. Communication skills Related questions And others related to your CV
  • Q3. They will ask about your introduction
  • Q4. Testing your skills through assessment test
  • Q5. Final is HR round

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepared this before you go there
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. He asked About self details
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Sep 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Introduction and other general questions and about the company your previous experiences.
Round 3 - Aptitude Test 

English amcat test lije speaking writing and listening skills also given a scenario based question of mail writing.

Round 4 - HR 

(1 Question)

  • Q1. Salary discussion and relocation

Interview Preparation Tips

Interview preparation tips for other job seekers - Just study about company be yourself and show positive learning attitude if you don't know anything.

I applied via Walk-in and was interviewed in Jul 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. About target and SOP

Interview Preparation Tips

Interview preparation tips for other job seekers - Good

I applied via Referral and was interviewed before Jul 2020. There was 1 interview round.

Interview Questionnaire 

6 Questions

  • Q1. How to increased your store sale
  • Ans. 

    To increase store sales, focus on improving customer experience, implementing effective marketing strategies, optimizing inventory management, and training and motivating the sales team.

    • Enhance customer experience through excellent service and personalized interactions

    • Implement targeted marketing campaigns to attract new customers and retain existing ones

    • Optimize inventory management to ensure products are always avail...

  • Answered by AI
  • Q2. Push sale
  • Q3. And one dedicates staff for some offer article pushing to the customer
  • Q4. Cash till management
  • Q5. Facing fronting and and good looking display
  • Q6. And Good behaviour to the customer

Interview Preparation Tips

Interview preparation tips for other job seekers - In an all that

Interview Questionnaire 

1 Question

  • Q1. Tell me about 5 thing to increase sale
  • Ans. 

    To increase sales, focus on customer satisfaction, effective marketing strategies, competitive pricing, product quality, and strong customer relationships.

    • Ensure customer satisfaction by providing excellent customer service

    • Implement effective marketing strategies to reach a wider audience

    • Offer competitive pricing to attract customers

    • Maintain high product quality to build trust and loyalty

    • Build strong customer relations

  • Answered by AI

Interview Preparation Tips

Round: Group Discussion
Experience: Store related random topic

Round: District manager round
Experience: Random questions

Walmart Interview FAQs

How many rounds are there in Walmart Senior Resolution Expert interview for experienced candidates?
Walmart interview process for experienced candidates usually has 4 rounds. The most common rounds in the Walmart interview process for experienced candidates are Group Discussion, Aptitude Test and HR.

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based on 1 Walmart interview
WalkIn
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Walmart Senior Resolution Expert Salary
based on 14 salaries
₹3.2 L/yr - ₹6 L/yr
At par with the average Senior Resolution Expert Salary in India
View more details

Walmart Senior Resolution Expert Reviews and Ratings

based on 3 reviews

3.3/5

Rating in categories

3.3

Skill development

2.7

Work-Life balance

3.3

Salary & Benefits

3.6

Job Security

3.3

Company culture

3.3

Promotions/Appraisal

3.0

Work Satisfaction

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