V5 Global Services Telecom Technician Interview Questions and Answers

Q1. What is network
Ans. 
A network is a collection of computers, servers, mainframes, network devices, and other devices connected to one another to share data and resources.
• Networks can be classified based on their size (LAN, WAN, MAN)

• They can be wired or wireless

• Networks use protocols to communicate (TCP/IP, Ethernet)

• Examples include the internet, intranets, and extranets
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Q2. Types of network
Ans. 
Types of networks include LAN, WAN, MAN, WLAN, PAN, CAN, SAN, and VPN.
• LAN (Local Area Network) - limited to a small geographic area like a single building or campus

• WAN (Wide Area Network) - covers a large geographic area like a city or country

• MAN (Metropolitan Area Network) - spans a city or metropolitan area

• WLAN (Wireless Local Area Network) - uses wireless technology to connect devices within a limited area

• PAN (Perso...read more
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Q1. Tell about ur self.?
Ans. 
I am a dedicated and enthusiastic individual with excellent communication skills and a passion for helping others.
• Experienced in customer service and sales

• Strong communication skills

• Ability to work well under pressure

• Passionate about providing excellent service to customers
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Q2. What is your roll and responsibility.?
Ans. 
As a Telecaller, my role is to make outbound calls to potential customers, promote products or services, and generate leads for the sales team.
• Making outbound calls to potential customers

• Promoting products or services

• Generating leads for the sales team

• Handling customer inquiries and resolving issues

• Maintaining call records and updating customer information
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Q3. Why i should hire you.?
Ans. 
I am a dedicated and experienced telecaller with excellent communication skills and a proven track record of achieving sales targets.
• I have a strong background in sales and customer service.

• I am highly motivated and have a positive attitude towards achieving goals.

• I have excellent communication skills and can effectively engage with customers over the phone.

• I have a proven track record of meeting and exceeding sales ta
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Explained about package and can facility

This is telecommunication call

Q1. What do you enjoy about telemarketing?
Ans. 
I enjoy the challenge of building relationships with customers and meeting their needs through effective communication.
• Building relationships with customers

• Meeting customer needs

• Effective communication

• Challenging and dynamic nature of telemarketing
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On coding it was there in the gd session.

Q1. What are your salary expectations?
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Q2. What is your family background?
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Q3. Why are you looking for a change?
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Q4. Tell me about yourself.
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Q5. Tell me your family background
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They ask to tell something about yourself

Q1. Salary negotiation can be done
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Q2. What's your aspect after 5 years
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Q3. What are your future goals
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Very slow process no proper informations given

Q1. Interview starts in morning 10'O clock ends with night 8'O clock
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Q2. Self introduction
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Q3. How was the Day?
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Q4. Ok wait for 5 mins.I'will Call you.
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Q1. Tell me about yourself
Ans. 
I am a highly motivated and experienced Tele Caller with excellent communication skills.
• Experienced Tele Caller with a track record of achieving sales targets

• Strong communication skills, both verbal and written

• Ability to build rapport with customers and handle objections effectively

• Proficient in using CRM software and maintaining accurate customer records

• Proactive in identifying opportunities for upselling and cross-se...read more
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Q2. Related about your experience like how to convince the customers
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Q3. Salary expectation
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