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V-Count Customer Support Specialist Interview Questions, Process, and Tips
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1 interview found
Layek Ashif Ikbal
I applied via Job Portal and was interviewed in Aug 2024. There was 1 interview round.
(6 Questions)
- Q1. What is oops in java
- Ans.
In Java, 'oops' refers to Object-Oriented Programming concepts like classes, objects, inheritance, polymorphism, and encapsulation.
Oops stands for Object-Oriented Programming.
It involves concepts like classes, objects, inheritance, polymorphism, and encapsulation.
Java is an object-oriented programming language that follows oops principles.
- Q2. What is linux command
- Ans.
Linux command is a command-line interface used in Linux operating systems to perform various tasks.
Linux commands are case-sensitive
Commands are typically followed by options and arguments
Common Linux commands include ls, cd, mkdir, rm, cp, mv, grep, and more
- Q3. What is function
- Ans.
A function is a block of code that performs a specific task when called.
Functions can take input parameters and return output values
Functions can be reused multiple times in a program
Examples: summing two numbers, finding the maximum value in an array
- Q4. What is class in java
- Ans.
A class in Java is a blueprint for creating objects, defining their properties and behaviors.
Classes are used to create objects in Java
Classes can have attributes (fields) and methods
Classes can be extended to create subclasses
Example: class Car { String color; void start() { // code here } }
- Q5. What is for loop
- Ans.
A for loop is a control flow statement that allows code to be executed repeatedly based on a specified condition.
Used to iterate over a sequence of elements
Consists of initialization, condition, and increment/decrement expressions
Example: for(int i=0; i<5; i++) { // code to be executed }
- Q6. Different between SQL and nosql
- Ans.
SQL is a relational database management system, while NoSQL is a non-relational database management system.
SQL is table-based, with a predefined schema, while NoSQL is document-based, key-value pairs, graph databases, or wide-column stores.
SQL is structured query language for defining and manipulating the data, while NoSQL does not use SQL for querying the data.
SQL is vertically scalable, while NoSQL is horizontally sc...
Skills evaluated in this interview
Interview questions from similar companies
Customer Support Specialist Interview Questions & Answers
Teleperformance
Bhavyasree
posted on 7 Feb 2024
Selected
I applied via Naukri.com and was interviewed before Feb 2023. There were 2 interview rounds.
Tricky to answer but helpful HR and their response towards interviewee was perfect and pleasant.
(2 Questions)
- Q1. Self introduction and work experience
- Q2. Versant app test
Interview Preparation Tips
Selected
I applied via Referral and was interviewed before Aug 2022. There were 3 interview rounds.
English versant test one has to clear this to get into 2 round
(1 Question)
- Q1. Self introduction Family background Work experience
Interview Preparation Tips
I applied via Referral and was interviewed in Nov 2024. There were 2 interview rounds.
(4 Questions)
- Q1. Electrical Maintenance
- Q2. Customer service
- Q3. Maintenance services
- Q4. Rectify the error
- Ans.
To rectify the error, identify the root cause, implement a solution, and communicate with the customer.
Identify the root cause of the error by analyzing the situation and gathering relevant information.
Implement a solution by taking necessary actions to correct the error and prevent it from happening again.
Communicate with the customer to explain the error, apologize for any inconvenience caused, and provide assurance ...
(2 Questions)
- Q1. Most important things
- Q2. Height recommended
Interview Preparation Tips
Electrical Maintenance
Customer Support Associate Interview Questions & Answers
Tech Mahindra
Anonymous
posted on 3 Dec 2024
I applied via Naukri.com and was interviewed in Nov 2024. There were 2 interview rounds.
Executive Summary/Synopsis. Introduce the topic area of the report. .
Introduction. Summarise the your task.
Findings. Identify the key problems you have identified by:
Discussion. Summarise the major problem(s).
Conclusion.
Recommendations.
References.
(5 Questions)
- Q1. What is ir strength s
- Ans.
Iam self learner I'm learning from My past mistakes
- Q2. Tell me about ur life
- Q3. What kind of role do u want
- Q4. What is ur qualification
- Q5. Are you intrested ratational shifts
- Ans.
Yes I'm intrested to ratational shifts
Interview Preparation Tips
Communication skills
Convencing with customer
Customer Support Executive Interview Questions & Answers
LTIMindtree
Anonymous
posted on 29 Dec 2024
Selected
I applied via Approached by Company and was interviewed in Nov 2024. There were 3 interview rounds.
It was a versant round from Pearson.
(1 Question)
- Q1. Manager asked basic questions related to CV. explained the job profile. checked the communication and stability.
(1 Question)
- Q1. Basic salary expectations
Interview Preparation Tips
Selected
I applied via Naukri.com and was interviewed in Oct 2024. There were 2 interview rounds.
Short-answer questions, story-based questions, and aptitude tests:
The second round was more in-depth and rigorous than the first interview. It involved meeting with different team members, and may have included technical tests, assessments, or task-based simulations.
Interview Preparation Tips
Be strategic: Focus on quality over quantity. Make a list of potential employers and only apply to positions you're excited about.
Research: Research companies in your industry and how they align with what you want in an employer.
Prepare: Prepare for interview questions by reviewing common ones and how to respond to them.
Network: Networking can be a big help to job seekers.
Srishti Sharma
Selected
I applied via Naukri.com and was interviewed in Jul 2024. There were 3 interview rounds.
(2 Questions)
- Q1. Introduction about yourself
- Ans.
Experienced customer service professional with a background in retail and hospitality.
Over 5 years of experience in customer service roles
Strong communication and problem-solving skills
Ability to handle difficult customers and resolve issues efficiently
Familiar with CRM systems and handling customer inquiries via phone, email, and in person
- Q2. Why do you want in Customer Service
- Ans.
I enjoy helping others and solving problems, making customer service a perfect fit for me.
I have strong communication skills and enjoy interacting with people.
I am patient and empathetic, able to understand and address customer concerns.
I thrive in fast-paced environments and enjoy the challenge of finding solutions to customer issues.
I find satisfaction in providing excellent service and creating positive experiences
(2 Questions)
- Q1. What is Customer Service
- Ans.
Customer service is the assistance and support provided to customers before, during, and after a purchase.
Customer service involves addressing customer inquiries, resolving issues, and providing guidance.
It focuses on ensuring customer satisfaction and building positive relationships.
Examples include answering phone calls, responding to emails, and assisting customers in person.
- Q2. Why do you want to join wipro
- Ans.
I want to join Wipro because of its reputation for providing excellent customer service and its focus on innovation and growth.
I am impressed by Wipro's commitment to delivering high-quality customer service and I want to be a part of that team.
I believe Wipro's emphasis on innovation and technology aligns with my own interests and skills.
I am excited about the opportunities for growth and development that Wipro offers
(2 Questions)
- Q1. Introduction about yourself
- Ans.
Experienced customer service professional with a background in retail and hospitality.
Started career in retail, providing excellent customer service and resolving issues
Transitioned to hospitality industry, focusing on guest satisfaction and problem-solving
Strong communication skills, ability to remain calm under pressure
Proficient in handling customer inquiries, complaints, and feedback
Familiar with using CRM systems
- Q2. What makes you special
- Ans.
I am special because of my strong communication skills, problem-solving abilities, and dedication to providing excellent customer service.
Strong communication skills - able to effectively communicate with customers and colleagues
Problem-solving abilities - can quickly and efficiently resolve customer issues
Dedication to providing excellent customer service - always go above and beyond to ensure customer satisfaction
Interview Preparation Tips
Customer Support Executive Interview Questions & Answers
Accenture
Sharvari Kamble
posted on 10 Sep 2024
I applied via Recruitment Consulltant and was interviewed in Aug 2024. There were 5 interview rounds.
It was bad, its terrible company
(1 Question)
- Q1. Worst company and worst HR
(1 Question)
- Q1. Most fake company and fake, horrible interview experience
Most third class job
(1 Question)
- Q1. Waste of time, horrible
Harsh Saxena
(2 Questions)
- Q1. Where do you see yourself in 5 years
- Ans.
In 5 years, I see myself as a seasoned Customer Service Executive, leading a team and implementing innovative strategies to enhance customer satisfaction.
Leading a team of customer service representatives
Implementing innovative strategies to improve customer satisfaction
Continuing to develop my skills and knowledge in customer service
Possibly pursuing further education or certifications in customer service management
- Q2. Why should we hire you
- Ans.
I have a strong background in customer service, excellent communication skills, and a proven track record of resolving customer issues efficiently.
I have X years of experience in customer service roles
I am highly skilled in communication and problem-solving
I have received positive feedback from previous customers for my ability to resolve issues effectively
Interview Preparation Tips
Strictly advised to all of the fresher or experienced who things HCLtech is a good brad or company to start please don’t think
Like this at all I have an proven experience of 7 years with this company please do not get yourself attracted with the campus or the infrastructure all this is a trap to tune lot of futures it’s better to stay your own business or to join domestic companies or good brad but not HCLtech
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