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V-Count Customer Support Specialist Interview Questions, Process, and Tips

Updated 28 Sep 2024

V-Count Customer Support Specialist Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
-

I applied via Job Portal and was interviewed in Aug 2024. There was 1 interview round.

Round 1 - Technical 

(6 Questions)

  • Q1. What is oops in java
  • Ans. 

    In Java, 'oops' refers to Object-Oriented Programming concepts like classes, objects, inheritance, polymorphism, and encapsulation.

    • Oops stands for Object-Oriented Programming.

    • It involves concepts like classes, objects, inheritance, polymorphism, and encapsulation.

    • Java is an object-oriented programming language that follows oops principles.

  • Answered by AI
  • Q2. What is linux command
  • Ans. 

    Linux command is a command-line interface used in Linux operating systems to perform various tasks.

    • Linux commands are case-sensitive

    • Commands are typically followed by options and arguments

    • Common Linux commands include ls, cd, mkdir, rm, cp, mv, grep, and more

  • Answered by AI
  • Q3. What is function
  • Ans. 

    A function is a block of code that performs a specific task when called.

    • Functions can take input parameters and return output values

    • Functions can be reused multiple times in a program

    • Examples: summing two numbers, finding the maximum value in an array

  • Answered by AI
  • Q4. What is class in java
  • Ans. 

    A class in Java is a blueprint for creating objects, defining their properties and behaviors.

    • Classes are used to create objects in Java

    • Classes can have attributes (fields) and methods

    • Classes can be extended to create subclasses

    • Example: class Car { String color; void start() { // code here } }

  • Answered by AI
  • Q5. What is for loop
  • Ans. 

    A for loop is a control flow statement that allows code to be executed repeatedly based on a specified condition.

    • Used to iterate over a sequence of elements

    • Consists of initialization, condition, and increment/decrement expressions

    • Example: for(int i=0; i<5; i++) { // code to be executed }

  • Answered by AI
  • Q6. Different between SQL and nosql
  • Ans. 

    SQL is a relational database management system, while NoSQL is a non-relational database management system.

    • SQL is table-based, with a predefined schema, while NoSQL is document-based, key-value pairs, graph databases, or wide-column stores.

    • SQL is structured query language for defining and manipulating the data, while NoSQL does not use SQL for querying the data.

    • SQL is vertically scalable, while NoSQL is horizontally sc...

  • Answered by AI

Skills evaluated in this interview

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Aug 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

English versant test one has to clear this to get into 2 round

Round 3 - HR 

(1 Question)

  • Q1. Self introduction Family background Work experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Work on your English language skills , computer skills. Communication skills before applying

Interview Questionnaire 

4 Questions

  • Q1. Techincal round
  • Q2. Package and other formal discussion
  • Q3. They test the stress level
  • Q4. How would you handle a p1 situation
  • Ans. 

    Handle a P1 situation by prioritizing the issue, communicating effectively, and collaborating with team members.

    • Prioritize the issue based on impact and urgency

    • Communicate with stakeholders about the situation and potential solutions

    • Collaborate with team members to address the issue efficiently

  • Answered by AI

Interview Preparation Tips

Round: Resume Shortlist
Experience: They look for requirements from your resume

Round: Test
Experience: Com test

I applied via Naukri.com and was interviewed in Sep 2017. There were 6 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. VERSANT TEST(English language and voice test)
  • Q2. You will hear small sentences in English and are asked to repeat them, you would hear a small paragraph in English and would be asked some questions regarding the paragraph you've heard
  • Q3. Salary discussion

Interview Preparation Tips

Round: Resume Shortlist
Experience: Just asks to speak about our selves to test our English language skills

Round: Operations manager round
Experience: Normal questions about our experience and gives details about the process and estimates if we are fit their requirements

General Tips: Easy interview for any one with descent knowledge of English
Skills: Communication
Duration: <1 week

Interview Questionnaire 

2 Questions

  • Q1. Why would you like to join our company
  • Ans. 

    I am excited to join your company because of its reputation for excellent customer service and commitment to employee development.

    • I have researched your company and am impressed by the positive reviews from customers and employees alike.

    • I am excited about the opportunity to work with a team that values collaboration and innovation.

    • I am confident that I can contribute to the company's success by utilizing my strong comm...

  • Answered by AI
  • Q2. Online versant

Interview Preparation Tips

Round: Test
Experience: The test was all about how well you understand and write the English language as the company totally depends on the retail process, their high requirement was on the language understandability.
Tips: There are no much tips, Just be good with the English language.
Duration: 60 minutes

Round: Interview
Experience: I spoke about how well the company is doing in the present state and also few great achievements of the company.
Tips: Know about the company well before you attend any interview.

Round: Interview
Experience: The versant exam was of 6 rounds which was all about the communication skills and spontaneous answers to the question given ending with a specified length Email writing.

Skill Tips: Be good at communicating with the people around and also with good clever answers when asked.
Skills: Communication skills
College Name: Nalla Malla Reddy Engineering College

Interview Questionnaire 

8 Questions

  • Q1. Do you know about what role you are opting? Tell me about it
  • Ans. 

    The role I am opting for is a Customer Service Associate.

    • As a Customer Service Associate, my primary responsibility would be to assist customers with their queries and concerns.

    • I would be expected to provide prompt and courteous service to customers, and ensure that their issues are resolved in a timely manner.

    • I would also be responsible for maintaining accurate records of customer interactions and transactions.

    • In addi...

  • Answered by AI
  • Q2. Tell me 10 categories of amazon products
  • Q3. Tell me about any of your recent challenges
  • Q4. Tell me about any experience where you felt bad shopping experience
  • Ans. 

    I had a bad shopping experience at a clothing store.

    • The store was disorganized and cluttered, making it difficult to find items.

    • The staff was unhelpful and seemed disinterested in assisting customers.

    • The checkout process was slow and inefficient, resulting in a long wait.

    • The quality of the clothing I purchased was poor, with seams coming undone after just a few wears.

  • Answered by AI
  • Q5. How would you react if you were in his position?
  • Q6. A scenario was told and asked how would i deal with
  • Q7. Tell me why shouldn't i hire you?
  • Q8. Any questions?

Interview Preparation Tips

Round: Just a minute
Experience: In this round, students are tested are supposed to speak on particular topic for just a minute. I was given 5 topics and asked me to speak about it for 1 min. I spoke about Make in India initiative. They mainly test your sentence framing ability and how you are connecting the sentences to make meaningful sense.
Tips: Just be cool and make your points before you speak.

Round: LOgical ability and reasoning
Experience: In this round, They test you on your logical skills. It's an online test with different sections. It has 40 questions which are to be answered in 60 minutes. They categorize students depending on their scores. I didn't do that great so i was sent to customer service associate. Only very few were sent to TRMS.
Tips: It's general logical ability and reasoning test. Peace of mind is what you needed to do well.

Round: verbal and typing
Experience: It's an online test. It has different modules like to fill the blanks in general sentences, type the sentences what you hear,etc. at last you will given a scenario and ask you to write letter. You will be given maximum of 9 minutes. Your score depends on content and time left at the submission. Clearing this round is easy if you are good at typing.
Tips: Stay cool and be fast at typing.

Round: HR Interview
Experience: HR Round was lengthy and I really enjoyed answering. They test you in marketing experience and whether you have minimum knowledge about the role what you are going to take.
Tips: Just stay what you are.

Round: voice versant
Experience: This round is all about testing your speaking and listening skills. In this round, You are needed to speak what you hear, Listen to a story and repeat the same in stipulated round. It's all about listening keenly and speaking exactly what you hear. At the beginning, I didn't understand why it is showing repeat. I repeated which i was not supposed to do. I was confused. I didn't clear the round. But still i was offered CSA with Low package.

Skills: Logical Reasoning, Verbal Ability, Verbal Communication Skills
College Name: JB Institute of Engineering and Technology
Motivation: I really liked the work culture of the company. No agreements an

I was interviewed before Apr 2016.

Interview Preparation Tips

Round: Resume Shortlist
Experience: The Senior Manager asked a group of candidates to assemble in a meeting hall and seated us . Then he started giving general instructions about the company, company's work nature and salary, incentives and work shifts etc. so he asked us those who are not willing to work in night shift please raise your hands. few of them raised and he told them to walk out immediately. so i learned that it was his way of filtering candidates. And started going through resumes and self introduction process.
Tips: Be strong in your communication and be clear with grammar.

Round: Test
Experience: This level was based on the typing skills you have and your vocabulary . And with a time constraint. This test was to check the critical thinking of the candidate in stress.
Tips: Improve your typing skills without making any spelling mistakes . and also improve critical thinking.
Duration: 30 minutes
Total Questions: 24

Round: Voice process
Experience: This round was to check the Voice audibility of the candidate and clarity of communication over phone.
Tips: Improve your command over English . Be clear while you speak.

Skills: comminication, typing, voice, Stress management
College Name: RVS COLLEGE OF ENGINEERING AND TECHNOLOGY

I was interviewed before May 2016.

Interview Preparation Tips

Round: Group Discussion
Experience: I was in a very casual mood.

I was interviewed in Jun 2016.

Interview Preparation Tips

Round: HR Interview
Experience: After clearing the Versant and Grammer test. I was in a very casual mode heading to my PI. The HR representative who took my interview was like a twin separated brother of mine. We had lot of fun talks and laughs, the interview went for around 15-20 mins. And then they said me to wait. In the mean time I was thinking I would be rejected because of my too straight forward and casual behaviour. But then after around half an hour the HR guy came out with the news that I am selected.

I was interviewed before May 2016.

Interview Preparation Tips

Round: Resume Shortlist
Experience: My resumed was up to date. And selected for next round of interview

Round: Group Discussion
Experience: They ask questions. Why u choose amazone as career
Duration: 5 minutes

College Name: Banarsidas Chandiwala Institute of Hotel Management & Catering Technology

V-Count Interview FAQs

How many rounds are there in V-Count Customer Support Specialist interview?
V-Count interview process usually has 1 rounds. The most common rounds in the V-Count interview process are Technical.
What are the top questions asked in V-Count Customer Support Specialist interview?

Some of the top questions asked at the V-Count Customer Support Specialist interview -

  1. What is linux comm...read more
  2. What is class in j...read more
  3. Different between SQL and no...read more

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V-Count Customer Support Specialist Interview Process

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Interview experience

5
  
Excellent
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