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USM Business Systems Customer Service Executive Interview Questions and Answers

Updated 18 Nov 2022

USM Business Systems Customer Service Executive Interview Experiences

2 interviews found

Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell about yourself basic round
  • Q2. Customer service experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident.
Don't fake.
Be professional and bold during interview.
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Comunication skills, educational qualification
  • Q2. Educational qualification
Round 3 - One-on-one 

(1 Question)

  • Q1. What is your highest qualification

Interview Preparation Tips

Interview preparation tips for other job seekers - This is a great platform to learn and grow. Management is very supportive

Customer Service Executive Interview Questions Asked at Other Companies

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Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via campus placement at Justice Basheer Ahmed Sayeed Women's College, Chennai and was interviewed before Sep 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Letter writing for bank customer 

(2 Questions)

  • Q1. Introduce yourself
  • Q2. General questions like school memories, hobbies like that..
Round 3 - HR 

(1 Question)

  • Q1. About your self

Interview Preparation Tips

Interview preparation tips for other job seekers - Nice job for freshers but not experienced because salary is low. Definitely you will get job in this company...

Interview Questionnaire 

1 Question

  • Q1. About my self

I applied via Naukri.com and was interviewed before Apr 2021. There was 1 interview round.

Round 1 - Aptitude Test 

(2 Questions)

  • Q1. Everything about banking. Good communication required.
  • Ans. Essay about banking topic and certain situations.
  • Answered Anonymously
  • Q2. Explaining about certain banking stratergies.
  • Ans. 

    Banking strategies refer to the plans and actions taken by banks to achieve their goals and objectives.

    • One strategy is to offer personalized services to customers based on their needs and preferences.

    • Another strategy is to use technology to improve efficiency and convenience for customers, such as online banking and mobile apps.

    • Banks also use marketing strategies to attract and retain customers, such as offering reward...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident, improve english communication
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
More than 8 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Mar 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. About your self, What was my previous company,How was the company.
  • Q2. My experience,excle question,
  • Q3. Why did I resign,etc

Interview Preparation Tips

Interview preparation tips for other job seekers - Value point so good company they giving good facility
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Shine and was interviewed before Jun 2023. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Banking related questions
Round 2 - HR 

(2 Questions)

  • Q1. Banking related questions
  • Q2. Accounts related questions
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via campus placement at Justice Basheer Ahmed Sayeed Women's College, Chennai and was interviewed before Sep 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Letter writing for bank customer 

(2 Questions)

  • Q1. Introduce yourself
  • Q2. General questions like school memories, hobbies like that..
Round 3 - HR 

(1 Question)

  • Q1. About your self

Interview Preparation Tips

Interview preparation tips for other job seekers - Nice job for freshers but not experienced because salary is low. Definitely you will get job in this company...

Interview Questionnaire 

1 Question

  • Q1. About my self

I applied via Naukri.com and was interviewed before Apr 2021. There was 1 interview round.

Round 1 - Aptitude Test 

(2 Questions)

  • Q1. Everything about banking. Good communication required.
  • Ans. Essay about banking topic and certain situations.
  • Answered Anonymously
  • Q2. Explaining about certain banking stratergies.
  • Ans. 

    Banking strategies refer to the plans and actions taken by banks to achieve their goals and objectives.

    • One strategy is to offer personalized services to customers based on their needs and preferences.

    • Another strategy is to use technology to improve efficiency and convenience for customers, such as online banking and mobile apps.

    • Banks also use marketing strategies to attract and retain customers, such as offering reward...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident, improve english communication

USM Business Systems Interview FAQs

How many rounds are there in USM Business Systems Customer Service Executive interview?
USM Business Systems interview process usually has 2-3 rounds. The most common rounds in the USM Business Systems interview process are Resume Shortlist, One-on-one Round and HR.
What are the top questions asked in USM Business Systems Customer Service Executive interview?

Some of the top questions asked at the USM Business Systems Customer Service Executive interview -

  1. Comunication skills, educational qualificat...read more
  2. Educational qualificat...read more

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