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MMC Infotech Services Customer Service Executive Interview Questions and Answers

Updated 28 Sep 2023

MMC Infotech Services Customer Service Executive Interview Experiences

3 interviews found

Customer Service Executive Interview Questions & Answers

user image Anonymous

posted on 28 Sep 2023

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via campus placement at Justice Basheer Ahmed Sayeed Women's College, Chennai and was interviewed before Sep 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Letter writing for bank customer 

(2 Questions)

  • Q1. Introduce yourself
    • Add your answer
  • Q2. General questions like school memories, hobbies like that..
    • Add your answer
Round 3 - HR 

(1 Question)

  • Q1. About your self
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Nice job for freshers but not experienced because salary is low. Definitely you will get job in this company...

Customer Service Executive Interview Questions & Answers

user image Anonymous

posted on 10 May 2021

Interview Questionnaire 

1 Question

  • Q1. About my self
    • Add your answer

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Customer Service Executive Interview Questions & Answers

user image Anonymous

posted on 26 Apr 2022

I applied via Naukri.com and was interviewed before Apr 2021. There was 1 interview round.

Round 1 - Aptitude Test 

(2 Questions)

  • Q1. Everything about banking. Good communication required.
  • Ans. Essay about banking topic and certain situations.
    • Answered Anonymously
    Add your answer
  • Q2. Explaining about certain banking stratergies.
  • Ans. 

    Banking strategies refer to the plans and actions taken by banks to achieve their goals and objectives.

    • One strategy is to offer personalized services to customers based on their needs and preferences.

    • Another strategy is to use technology to improve efficiency and convenience for customers, such as online banking and mobile apps.

    • Banks also use marketing strategies to attract and retain customers, such as offering reward...

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident, improve english communication

Top trending discussions

View All
Career Growth
2w
a system engineer
New Job Anxiety?
Hey all I recently got an offer from a company as it offered me a 60-70 % hike over my current company which was about to secure a job. I am having 3 years of experience in SAP BW domain and mostly and in this I have worked for 1.6 years in BW support and that too in night shifts where there is not much work. I started preparing interviews and cleared them and now got an offer and I put my notice and my last working day was next week. Now coming to the main part even though I'm good about most part having less real time experience and exposure is freaking me out and what will be the new company expectations and I decided to work hard to learn all the details it's just the hands on I'm not sure. With in mean time I'll be preparing in that company I mean once I join should I need to tell my lead or manager that this is at where am I and should I just bluff them as i know everything. Any suggestions please...the joining date is around the corner which gives me more anxiety
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Interview questions from similar companies

Customer Service Representative Interview Questions & Answers

Diligent user image Anonymous

posted on 20 Feb 2024

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
No response
Round 1 - HR 

(2 Questions)

  • Q1. Tell me about a time when you helped resolve a customer's issue
    • Add your answer
  • Q2. What will you do when you don't find any solution to the customer's issue despite you checking on reference materials?
  • Ans. 

    I will escalate the issue to a supervisor or higher level of support for further assistance.

    • Escalate the issue to a supervisor or higher level of support

    • Clearly communicate the situation and steps taken to the customer

    • Apologize for the inconvenience and assure the customer that their issue will be resolved

    • Answered by AI
    Add your answer

Customer Executive Interview Questions & Answers

Value Point Systems user image Anonymous

posted on 26 Sep 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
More than 8 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Mar 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. About your self, What was my previous company,How was the company.
    • Add your answer
  • Q2. My experience,excle question,
    • Add your answer
  • Q3. Why did I resign,etc
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Value point so good company they giving good facility
More about working at MMC Infotech Services

MMC Infotech Services Interview FAQs

How many rounds are there in MMC Infotech Services Customer Service Executive interview?
MMC Infotech Services interview process usually has 2 rounds. The most common rounds in the MMC Infotech Services interview process are Aptitude Test, Resume Shortlist and HR.
What are the top questions asked in MMC Infotech Services Customer Service Executive interview?

Some of the top questions asked at the MMC Infotech Services Customer Service Executive interview -

  1. Explaining about certain banking stratergi...read more
  2. Everything about banking. Good communication requir...read more
  3. General questions like school memories, hobbies like tha...read more

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MMC Infotech Services Interviews By Designations

Interview Questions for Popular Designations

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based on 2 MMC Infotech Services interviews
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Campus Placement
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Fast track your campus placements

Dr MGR Janaki College of Arts and Science for Women, Chennai Placement Questions
2 Interviews
Justice Basheer Ahmed Sayeed Women's College, Chennai Placement Questions
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MMC Infotech Services Customer Service Executive Salary
based on 57 salaries
₹1 L/yr - ₹2.3 L/yr
44% less than the average Customer Service Executive Salary in India
View more details

MMC Infotech Services Customer Service Executive Reviews and Ratings

based on 25 reviews

3.7/5

Rating in categories

3.8

Skill development

3.1

Work-Life balance

2.1

Salary & Benefits

4.0

Job Security

3.2

Company culture

2.0

Promotions/Appraisal

3.4

Work Satisfaction

Explore 25 Reviews and Ratings
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