Search

Interview Questions

  • Reviews
  • Salaries
  • Interview Questions
  • About Company
  • Benefits
  • Jobs
  • Office Photos
  • Community
+ Contribute
notification
notification
Login
Upload Button Icon Add office photos
Engaged Employer

i

This company page is being actively managed by MMC Infotech Services Team. If you also belong to the team, you can get access from here

MMC Infotech Services Verified Tick

Compare button icon Compare button icon Compare
3.6

based on 264 Reviews

Filter interviews by

MMC Infotech Services Customer Service Executive Interview Questions and Answers

Updated 28 Sep 2023

MMC Infotech Services Customer Service Executive Interview Experiences

3 interviews found

Customer Service Executive Interview Questions & Answers

user image Anonymous

posted on 28 Sep 2023

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed before Sep 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Letter writing for bank customer 

(2 Questions)

  • Q1. Introduce yourself
    • Add your answer
  • Q2. General questions like school memories, hobbies like that..
    • Add your answer
Round 3 - HR 

(1 Question)

  • Q1. About your self
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Nice job for freshers but not experienced because salary is low. Definitely you will get job in this company...

Customer Service Executive Interview Questions & Answers

user image Anonymous

posted on 10 May 2021

Interview Questionnaire 

1 Question

  • Q1. About my self
    • Add your answer

Customer Service Executive Interview Questions Asked at Other Companies

asked in Zomato
Q1. How u deal to the customer if he get non veg food instead of veg ... read more
View answers (36)
asked in Zomato
Q2. How you deal to the customer if he complain that delivery boy thr ... read more
View answers (9)
asked in iEnergizer
Q3. 3. What do you mean by Customer service? What is BPO?
View answers (37)
asked in Muthoot Fincorp
Q4. What do you know about gold loans and How will you identify wheth ... read more
View answers (10)
asked in Startek
Q5. If you will get a call and customer is very frustrated and then h ... read more
View answers (14)
View All

Customer Service Executive Interview Questions & Answers

user image Anonymous

posted on 26 Apr 2022

I applied via Naukri.com and was interviewed before Apr 2021. There was 1 interview round.

Round 1 - Aptitude Test 

(2 Questions)

  • Q1. Everything about banking. Good communication required.
  • Ans. Essay about banking topic and certain situations.
    • Answered Anonymously
    Add your answer
  • Q2. Explaining about certain banking stratergies.
  • Ans. 

    Banking strategies refer to the plans and actions taken by banks to achieve their goals and objectives.

    • One strategy is to offer personalized services to customers based on their needs and preferences.

    • Another strategy is to use technology to improve efficiency and convenience for customers, such as online banking and mobile apps.

    • Banks also use marketing strategies to attract and retain customers, such as offering reward...

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident, improve english communication

Top trending discussions

View All
Salary Discussions, Hike & Promotions
2w
busybhindi
·
works at
Tietoevry
TCS or Capgemini
I have got an offer of 34 LPA from TCS and Capgemini . I have 11 years of experience , Azure Developer. Can you please guide / suggest which company should I join . I am confused since both are offering the same CTC . TIA
Got a question about MMC Infotech Services?
Ask anonymously on communities.

Interview questions from similar companies

Customer Service Executive Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 27 Aug 2021

I applied via Referral and was interviewed before Aug 2020. There were 4 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Tell me something about yourself
    • View 1 more answer
  • Q2. Why you want to join tech Mahindra
    • Add your answer
  • Q3. What's your memorable day of your life
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - You have to prepare about yourself and prepared about your desire

Customer Service Executive Interview Questions & Answers

HCLTech user image Anonymous

posted on 6 Jan 2022

I applied via Naukri.com and was interviewed before Jan 2021. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Convenient for night shift
    • Add your answer
  • Q2. You need to write a passage without grammer mistake. So kindly prepare your own topic
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Not tough. Anyone can get a job

Customer Service Executive Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 29 Jun 2021

I applied via Walk-in and was interviewed before Jun 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. About your self ???
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Give the interview without fear .
Be confident

Customer Service Executive Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 20 Dec 2020

I applied via Naukri.com and was interviewed in Jun 2020. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. What are the components of customer satisfaction?
  • Ans. 

    Components of customer satisfaction include quality of product/service, responsiveness, empathy, communication, and problem-solving.

    • Quality of product/service

    • Responsiveness

    • Empathy

    • Communication

    • Problem-solving

    • Answered by AI
    View 4 more answers
  • Q2. Why is there a need of customer support?
  • Ans. 

    Customer support is essential for resolving customer issues and ensuring customer satisfaction.

    • Customer support helps customers with their queries and concerns

    • It provides a platform for customers to voice their opinions and feedback

    • It helps in building customer loyalty and trust

    • It can lead to increased sales and revenue

    • Examples include technical support, product assistance, and billing inquiries

    • Answered by AI
    Add your answer
  • Q3. What were you doing in the past?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be calm and be polite and cautious with the set of words you choose. Avoid informal slangs. Be positive and be focused as to I have to get that job no matter what.

Customer Service Executive Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 17 Dec 2020

I applied via Walk-in and was interviewed before Dec 2019. There were 5 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. (1) Normal intro ... (2)Prepare any topic like favorite trip and Delhi metro
    • Add your answer
  • Q2. Tell me about your hobbies
    • Add your answer
  • Q3. Tell me about your strength
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - During the interview always be confident in first round Or in time of introducing yourself because if you give your first round in proper way and within fluency then definitely your interviewers will show intrest towards you for second round never be hesitate in very first round of interview.
And we always need to know about the company for which we are going to introducing ourselves.

Customer Service Executive Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 11 Feb 2021

I applied via Referral and was interviewed before Feb 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Self introduction and hobby and job related question.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be simple as you need don't be oversmart. They are looking for your patience.

Customer Service Executive Interview Questions & Answers

Wipro user image Anonymous

posted on 26 Feb 2021

Interview Questionnaire 

1 Question

  • Q1. What is wipro
    • Add your answer
More about working at MMC Infotech Services

MMC Infotech Services Interview FAQs

How many rounds are there in MMC Infotech Services Customer Service Executive interview?
MMC Infotech Services interview process usually has 2 rounds. The most common rounds in the MMC Infotech Services interview process are Aptitude Test, Resume Shortlist and HR.
What are the top questions asked in MMC Infotech Services Customer Service Executive interview?

Some of the top questions asked at the MMC Infotech Services Customer Service Executive interview -

  1. Explaining about certain banking stratergi...read more
  2. Everything about banking. Good communication requir...read more
  3. General questions like school memories, hobbies like tha...read more

Tell us how to improve this page.

MMC Infotech Services Interviews By Designations

Interview Questions for Popular Designations

MMC Infotech Services Customer Service Executive Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more

Customer Service Executive Interview Questions from Similar Companies

Tech Mahindra Customer Service Executive Interview Questions
3.5
 • 117 Interviews
Wipro Customer Service Executive Interview Questions
3.7
 • 28 Interviews
Accenture Customer Service Executive Interview Questions
3.8
 • 16 Interviews
Genpact Customer Service Executive Interview Questions
3.8
 • 16 Interviews
Cognizant Customer Service Executive Interview Questions
3.8
 • 12 Interviews
HCLTech Customer Service Executive Interview Questions
3.5
 • 11 Interviews
TCS Customer Service Executive Interview Questions
3.7
 • 10 Interviews
Infosys Customer Service Executive Interview Questions
3.6
 • 9 Interviews
IBM Customer Service Executive Interview Questions
4.0
 • 4 Interviews
Capgemini Customer Service Executive Interview Questions
3.7
 • 1 Interview
View all

Fast track your campus placements

Dr MGR Janaki College of Arts and Science for Women, Chennai Placement Questions
2 Interviews
Justice Basheer Ahmed Sayeed Women's College, Chennai Placement Questions
1 Interview
View all
MMC Infotech Services Customer Service Executive Salary
based on 65 salaries
₹1 L/yr - ₹2.3 L/yr
45% less than the average Customer Service Executive Salary in India
View more details

MMC Infotech Services Customer Service Executive Reviews and Ratings

based on 25 reviews

3.7/5

Rating in categories

3.8

Skill development

3.1

Work-life balance

2.1

Salary

4.0

Job security

3.2

Company culture

2.0

Promotions

3.4

Work satisfaction

Explore 25 Reviews and Ratings
MMC Infotech Services Salaries in India
Processing Executive
199 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Customer Service Executive
65 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Customer Care Executive
47 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Teleservices Executive
31 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Tele Sales Executive
22 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Explore more salaries
Compare MMC Infotech Services with

Wipro

3.7
Compare

TCS

3.7
Compare

Infosys

3.6
Compare

HCLTech

3.5
Compare
Popular Calculators
Are you paid fairly?
Monthly In-hand Salary Calculator
Gratuity Calculator
HRA Calculator
Salary Hike Calculator
Did you find this page helpful?
Yes No
write
Share an Interview