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MMC Infotech Services Customer Service Executive Interview Questions and Answers

Updated 28 Sep 2023

MMC Infotech Services Customer Service Executive Interview Experiences

3 interviews found

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed before Sep 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Letter writing for bank customer 

(2 Questions)

  • Q1. Introduce yourself
  • Q2. General questions like school memories, hobbies like that..
Round 3 - HR 

(1 Question)

  • Q1. About your self

Interview Preparation Tips

Interview preparation tips for other job seekers - Nice job for freshers but not experienced because salary is low. Definitely you will get job in this company...

Interview Questionnaire 

1 Question

  • Q1. About my self

Customer Service Executive Interview Questions Asked at Other Companies

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Q3. 3. What do you mean by Customer service? What is BPO?
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Q5. If you will get a call and customer is very frustrated and then h ... read more

I applied via Naukri.com and was interviewed before Apr 2021. There was 1 interview round.

Round 1 - Aptitude Test 

(2 Questions)

  • Q1. Everything about banking. Good communication required.
  • Ans. Essay about banking topic and certain situations.
  • Answered Anonymously
  • Q2. Explaining about certain banking stratergies.
  • Ans. 

    Banking strategies refer to the plans and actions taken by banks to achieve their goals and objectives.

    • One strategy is to offer personalized services to customers based on their needs and preferences.

    • Another strategy is to use technology to improve efficiency and convenience for customers, such as online banking and mobile apps.

    • Banks also use marketing strategies to attract and retain customers, such as offering reward...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident, improve english communication

Interview questions from similar companies

Interview Questionnaire 

1 Question

  • Q1. Past experience

I applied via Walk-in and was interviewed before Mar 2021. There were 3 interview rounds.

Round 1 - Aptitude Test 

Aptitude test

Round 2 - Group Discussion 

Current affairs

Round 3 - Technical 

(1 Question)

  • Q1. Puzzle , sql related questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Be yourself, whatever you know just be confident

I applied via Recruitment Consultant and was interviewed in Apr 2020. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Object Oriented Concepts and basic list/tuple/dictionary/ datetime conversion
  • Q2. Project done in last company and how will you help Saama?

Interview Preparation Tips

Interview preparation tips for other job seekers - Try to frame answers end to end and stick to what you have done. Don't try to exaggerate.
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. What is CSS Sprite
  • Ans. 

    CSS Sprite is a technique used to combine multiple images into a single image to reduce the number of server requests.

    • CSS Sprite helps in reducing loading time by reducing the number of HTTP requests.

    • It involves combining multiple images into one larger image and then using CSS to display only the portion of the image needed.

    • This technique is commonly used for icons, buttons, and other small images on websites.

    • By using...

  • Answered by AI
  • Q2. Object Oriented Programming

Skills evaluated in this interview

I applied via Approached by Company and was interviewed in Aug 2022. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Tell about yourself and your biodata
  • Q2. I have explained myself

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare yourself and keep ready for interview

I applied via Referral and was interviewed before Sep 2021. There were 2 interview rounds.

Round 1 - Coding Test 

Moderate difficult with business reasoning

Round 2 - Technical 

(1 Question)

  • Q1. Prior work Ex mostly and a case study

Interview Preparation Tips

Interview preparation tips for other job seekers - Know SAS products and it's implementation use cases in detail with statistical knowledge
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. Skill related questions
Round 3 - Technical 

(2 Questions)

  • Q1. Management questions
  • Q2. Depends on questions
Round 4 - HR 

(2 Questions)

  • Q1. Previous experiences and reason for change
  • Q2. Better opportunity and new challenges

Interview Preparation Tips

Interview preparation tips for other job seekers - Don’t mention the skills which you don’t experience

MMC Infotech Services Interview FAQs

How many rounds are there in MMC Infotech Services Customer Service Executive interview?
MMC Infotech Services interview process usually has 2 rounds. The most common rounds in the MMC Infotech Services interview process are Aptitude Test, Resume Shortlist and HR.
What are the top questions asked in MMC Infotech Services Customer Service Executive interview?

Some of the top questions asked at the MMC Infotech Services Customer Service Executive interview -

  1. Explaining about certain banking stratergi...read more
  2. Everything about banking. Good communication requir...read more
  3. General questions like school memories, hobbies like tha...read more

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MMC Infotech Services Customer Service Executive Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more

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MMC Infotech Services Customer Service Executive Salary
based on 66 salaries
₹1 L/yr - ₹2.3 L/yr
44% less than the average Customer Service Executive Salary in India
View more details

MMC Infotech Services Customer Service Executive Reviews and Ratings

based on 26 reviews

3.6/5

Rating in categories

3.7

Skill development

3.0

Work-life balance

2.0

Salary

3.9

Job security

3.1

Company culture

2.0

Promotions

3.3

Work satisfaction

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