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10+ Pallavi Associates Interview Questions and Answers

Updated 5 Feb 2024

Q1. What is Organizational unit? What is the difference between shared mailbox and distribution list.

Ans.

Organizational unit is a container for objects in Active Directory. Shared mailbox is a mailbox that multiple users can access. Distribution list is a group of email addresses.

  • Organizational unit is used to organize objects in Active Directory

  • Shared mailbox allows multiple users to access a single mailbox

  • Distribution list is a group of email addresses used to send emails to multiple recipients

  • Shared mailbox is accessed through a single email address while distribution list is...read more

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Q2. What is VPN? How do you solve Vpn issues? Explain with scenarios?

Ans.

VPN stands for Virtual Private Network. It is a secure connection between two or more devices over the internet.

  • VPN allows remote access to a private network over the internet

  • Common VPN issues include connection failures, slow speeds, and authentication problems

  • To solve VPN issues, troubleshoot the connection, check for software updates, and verify login credentials

  • For example, if a user is unable to connect to the VPN, check if the VPN server is up and running, and if the us...read more

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Q3. How do you resolve vdi login and vdi slowness issues?

Ans.

VDI login and slowness issues can be resolved by identifying the root cause and implementing appropriate solutions.

  • Check network connectivity and bandwidth

  • Ensure VDI infrastructure is properly configured and optimized

  • Monitor resource usage and adjust allocation as needed

  • Update VDI software and drivers

  • Implement caching and compression technologies

  • Consider implementing load balancing

  • Provide end-user training and support

  • Perform regular maintenance and updates

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Q4. What is the ping command to check latency in vdi?

Ans.

The ping command to check latency in VDI is 'ping -t '.

  • Open Command Prompt or Terminal

  • Type 'ping -t '

  • Press Enter

  • Observe the latency results

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Q5. Anything you know about azure and end point manager?

Ans.

Azure is a cloud computing platform and Endpoint Manager is a device management solution by Microsoft.

  • Azure provides a wide range of cloud services including virtual machines, storage, and databases.

  • Endpoint Manager is a unified endpoint management solution that allows IT admins to manage and secure devices across multiple platforms.

  • Endpoint Manager includes features such as device configuration, application management, and security policies.

  • Azure and Endpoint Manager can be ...read more

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Q6. Difference between incident and service request?

Ans.

An incident is an unplanned interruption while a service request is a planned request for assistance or information.

  • Incidents are unexpected and can cause disruption to normal operations.

  • Service requests are planned and can be initiated by the user or the service provider.

  • Incidents require immediate attention and resolution while service requests can be prioritized based on their urgency and impact.

  • Examples of incidents include system crashes, network outages, and security br...read more

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Q7. How do you modify and create DL?

Ans.

To modify and create DL, use the appropriate tools and follow the necessary steps.

  • Use the Exchange Management Console or Exchange Management Shell to modify and create DL

  • Ensure that you have the necessary permissions to modify and create DL

  • Follow the steps outlined in the documentation to modify and create DL

  • Test the DL to ensure that it is working as expected

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Q8. What is patching? Steps involved?

Ans.

Patching is the process of updating software to fix vulnerabilities and bugs.

  • Identify the software that needs to be patched

  • Download the patch from the vendor's website

  • Test the patch in a non-production environment

  • Deploy the patch to production systems

  • Verify that the patch was successful

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Q9. Do shared mailbox has owners?

Ans.

Yes, shared mailboxes have owners.

  • Shared mailboxes are created and owned by an administrator or a group of users with administrative privileges.

  • The owner of a shared mailbox can add or remove users who have access to the mailbox.

  • The owner can also manage permissions and settings for the mailbox.

  • In some cases, the owner of a shared mailbox may delegate access to another user, who becomes a co-owner of the mailbox.

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Q10. What is Dial in?

Ans.

Dial in refers to the process of connecting to a remote computer or network via a telephone line.

  • It involves using a modem to establish a connection over a phone line.

  • Dial in is commonly used for remote access to a company's network or for accessing the internet.

  • It can also refer to the process of joining a conference call by dialing a phone number.

  • Dial in can be less secure than other methods of remote access, as phone lines can be vulnerable to interception.

  • Dial in has larg...read more

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