Unique Ams Spaces Associate CRM Interview Questions and Answers

Q1. Basics about crm
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Q2. Last experience
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Q1. About product and CRM
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Easy programms based on Array and strings

Q1. Like this is combined round technical +Hr
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Q2. All the question related to projects
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Q3. Your role in project , benefits of your project etc
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Quantitative Aptitude, Logical Reasoning, English Comprehension, Computer Science, Versant

Q1. Can you introduce yourself?
Ans. 
I am a dedicated and experienced professional with a background in finance and a passion for problem-solving.
• Experienced in financial analysis and reporting

• Strong problem-solving skills

• Excellent communication and teamwork abilities
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Q2. Can you describe your project?
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I developed a mobile app for tracking daily water intake and setting hydration goals.
• Designed user-friendly interface for easy input of water consumption

• Implemented reminder notifications to encourage regular hydration

• Included visual graphs to track daily, weekly, and monthly water intake

• Integrated with wearable devices to sync water intake data
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Q3. What technologies did you utilize in your project?
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I utilized technologies such as Python, SQL, and Tableau in my project.
• Python

• SQL

• Tableau
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Q4. What is the process for creating and submitting code on GeeksforGeeks?
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The process for creating and submitting code on GeeksforGeeks involves writing code, testing it, and then submitting it on the platform.
• Create an account on GeeksforGeeks website.

• Write the code for the problem statement provided.

• Test the code locally to ensure it works correctly.

• Submit the code on the GeeksforGeeks platform for evaluation.

• Receive feedback and improve the code if necessary.
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Q5. What do you know about cloud computing?
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Cloud computing is the delivery of computing services over the internet, including storage, servers, databases, networking, software, and more.
• Cloud computing allows users to access resources on-demand without the need for physical hardware.

• It offers scalability, flexibility, and cost-efficiency for businesses.

• Examples of cloud computing services include Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Plat
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Q6. What can you tell me about Kubernetes?
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Kubernetes is an open-source container orchestration platform that automates the deployment, scaling, and management of containerized applications.
• Kubernetes allows for automatic scaling of applications based on resource usage.

• It provides self-healing capabilities by automatically restarting containers that fail.

• Kubernetes enables easy deployment and management of microservices architecture.

• It supports various cloud pr...read more
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Q7. What is orchestration?
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Orchestration is the automated arrangement, coordination, and management of complex computer systems, services, and workflows.
• Orchestration involves automating tasks and workflows to streamline processes.

• It helps in coordinating multiple systems and services to work together seamlessly.

• Examples include orchestrating the deployment of applications across different servers or managing the workflow of a data pipeline.
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Q8. How can you create programs in Java?
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Programs in Java can be created by writing code in a text editor or an IDE, compiling the code, and running it using a Java Virtual Machine (JVM).
• Write Java code using classes, methods, variables, and control structures.

• Compile the code using a Java compiler like javac.

• Run the compiled code using a Java Virtual Machine (JVM) like java.

• Use an Integrated Development Environment (IDE) like Eclipse or IntelliJ IDEA for eas...read more
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Q9. What is the process for setting the path in Java?
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Setting the path in Java involves adding directories to the classpath to locate external libraries or resources.
• Use the 'java -cp' command to set the classpath for a specific Java program.

• You can also set the classpath using the CLASSPATH environment variable.

• To add a JAR file to the classpath, use the '-cp' or '-classpath' option followed by the path to the JAR file.

• For example, to set the classpath to include a JAR f...read more
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Q10. Do you have any questions for me?
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Q1. Can you provide a self-introduction?
Ans. 
Experienced Associate with a background in finance and strong analytical skills.
• Background in finance with X years of experience

• Strong analytical skills demonstrated through successful projects

• Proven ability to work well in a team environment
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Q2. What additional hobbies do you engage in?
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I enjoy hiking, photography, and cooking in my free time.
• Hiking: I love exploring new trails and being in nature.

• Photography: I enjoy capturing moments and landscapes through my camera lens.

• Cooking: I like experimenting with new recipes and cooking for friends and family.
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Q3. Are you willing to relocate?
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Yes, I am open to relocating for the right opportunity.
• I am open to exploring new locations for career growth

• I am willing to relocate for the right job offer

• I have experience moving for previous job opportunities
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Q4. Do u have any questions for me?
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Understanding customer pain points and demonstrating genuine care is crucial. Professionalism involves being polite, respectful, and competent. It is important to have knowledge of company products or services. Above all, problem-solving skills are essential, along with a commitment to going above and beyond to find solutions.

Q1. What is your understanding of emotional intelligence?
Ans. 
Emotional intelligence is the ability to recognize, understand, and manage emotions in oneself and others.
• Emotional intelligence involves self-awareness and self-regulation.

• It also includes empathy and social skills.

• Example: Being able to remain calm and composed in a stressful customer interaction.

• Example: Understanding and responding appropriately to a customer's emotions.
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Q2. What is the role of technical customer service?
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Technical customer service involves providing assistance with technical issues and troubleshooting for customers.
• Assisting customers with technical issues related to products or services

• Troubleshooting problems and providing solutions

• Explaining technical information in a clear and understandable way

• Offering guidance on how to use products or services effectively

• Escalating complex technical issues to higher level suppor
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Q3. What is the difference between customer service and technical support?
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Customer service focuses on addressing general inquiries and providing assistance, while technical support deals with resolving technical issues and troubleshooting.
• Customer service involves addressing general inquiries and providing assistance with products or services.

• Technical support focuses on resolving technical issues, troubleshooting problems, and providing solutions related to technology or software.

• Customer s...read more
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Q4. What are technical skills in customer service?
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Technical skills in customer service refer to the ability to use various tools and software to efficiently assist customers.
• Proficiency in using customer relationship management (CRM) software

• Ability to troubleshoot technical issues remotely

• Knowledge of online chat platforms and ticketing systems

• Experience with data entry and analysis for customer support

• Familiarity with social media platforms for customer interaction
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Q5. What is customer satisfaction?
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Customer satisfaction is the measure of how happy and content a customer is with a company's products, services, and overall experience.
• Customer satisfaction is the result of meeting or exceeding customer expectations.

• It involves providing excellent customer service, resolving issues promptly, and building strong relationships with customers.

• Measuring customer satisfaction can be done through surveys, feedback forms, a...read more
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About the marketing tge job details in summary

About the topic of the associate with the topic

Q1. How to operate a operations
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Q2. How to do the handle a excel
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Q1. Java new features in 8
Ans. 
Java 8 introduced several new features including lambda expressions, functional interfaces, streams, and default methods.
• Lambda expressions allow you to treat functionality as a method argument.

• Functional interfaces have a single abstract method and can be used with lambda expressions.

• Streams provide a way to work with sequences of elements and perform operations on them.

• Default methods allow interfaces to have method ...read more
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Q2. Difficulties faced in the current/previous project & how we resolved it
Ans. 
We faced challenges with communication and conflicting priorities, resolved through regular team meetings and clear task delegation.
• Lack of clear communication among team members

• Conflicting priorities leading to delays in project timeline

• Resolved by scheduling regular team meetings to discuss progress and issues

• Clear task delegation to ensure everyone knows their responsibilities
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Q3. What is OOPS
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OOPS stands for Object-Oriented Programming System. It is a programming paradigm based on the concept of objects.
• OOPS focuses on creating objects that contain data and methods to manipulate that data.

• Encapsulation, inheritance, and polymorphism are key principles of OOPS.

• Examples of OOPS languages include Java, C++, and Python.
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Q4. What is Functional programming
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Functional programming is a programming paradigm that treats computation as the evaluation of mathematical functions and avoids changing state and mutable data.
• Focuses on pure functions that do not have side effects

• Emphasizes immutability and avoids changing state

• Uses higher-order functions and function composition

• Commonly used languages include Haskell, Scala, and Clojure
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Q5. Difference between OOPS and functional programming
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OOPS focuses on objects and classes, while functional programming focuses on functions and immutability.
• OOPS is based on the concept of objects and classes, allowing for encapsulation, inheritance, and polymorphism.

• Functional programming emphasizes on functions as first-class citizens, immutability, and avoiding side effects.

• OOPS is more suitable for complex, real-world applications with changing state, while functiona...read more
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Q6. Which framework I worked in Java
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I have worked with the Spring framework in Java.
• Utilized Spring MVC for web development

• Implemented dependency injection with Spring IoC container

• Integrated Spring Security for authentication and authorization
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Q7. What all are the annotations that we use in Spring Boot & it's usage
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Some common annotations used in Spring Boot are @RestController, @Autowired, @RequestMapping, @Service, @Component, @Repository.
• @RestController - Used to define a controller class in Spring MVC.

• @Autowired - Used for automatic dependency injection.

• @RequestMapping - Used to map web requests to specific handler methods.

• @Service - Indicates that a class is a service.

• @Component - Indicates that a class is a Spring component...read more
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Q1. Tell me about yourself, work experience & education
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I am a dedicated professional with a strong educational background and diverse work experience.
• I have a Bachelor's degree in Business Administration from XYZ University.

• I have worked in various roles in marketing, sales, and customer service.

• I am proficient in Microsoft Office Suite and have excellent communication skills.

• I am a quick learner and thrive in fast-paced environments.

• I am passionate about continuous learni
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Q1. Difference between display none, visibility hidden and opacity 0 in CSS
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display none hides the element completely, visibility hidden hides the element but still takes up space, opacity 0 makes the element transparent.
• display none removes the element from the layout

• visibility hidden hides the element but it still occupies space

• opacity 0 makes the element transparent but still occupies space

• Example: display: none; visibility: hidden; opacity: 0;
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Q2. Write a polyfill for javascript method "filter"
Ans. 
Polyfill for JavaScript method 'filter'
• Create a function called 'filter' that takes a callback function as an argument

• Loop through the array and apply the callback function to each element

• If the callback function returns true, add the element to a new array and return it
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Q3. Explain ShadowDOM
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Shadow DOM is a way to encapsulate the styling and structure of a web component, preventing styles from leaking out and clashing with the rest of the page.
• Shadow DOM allows for creating self-contained components with their own DOM tree and styling.

• It helps in preventing styles from the main document affecting the component and vice versa.

• Shadow DOM can be created using the 'attachShadow' method in JavaScript.

• It is comm...read more
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Q4. Explain Currying in Javascript
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Currying is a technique in JavaScript where a function with multiple arguments is transformed into a sequence of functions, each taking a single argument.
• Currying allows you to create reusable functions with partial application of arguments.

• It helps in creating more flexible and composable functions.

• Example: const add = (a) => (b) => a + b; const add5 = add(5); console.log(add5(3)); // Output: 8
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Q5. What is Event Deligation in javascript
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Event delegation in JavaScript is a technique where a single event listener is attached to a parent element to handle events for multiple child elements.
• Event delegation helps improve performance by reducing the number of event listeners.

• It is useful for dynamically created elements or elements with similar behavior.

• Event delegation works by utilizing event bubbling, where events on child elements bubble up to the pare
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Q1. Explain multithreading and stages of multithreading
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Multithreading is the ability of a CPU to execute multiple threads concurrently, allowing for better utilization of resources.
• Multithreading allows for parallel execution of multiple tasks within a single process.

• Stages of multithreading include thread creation, thread scheduling, and thread synchronization.

• Examples of multithreading include running multiple applications simultaneously on a computer or processing multi
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Q2. If there are 5 tasks, how to write a code so that the 5 tasks are run simultaneously
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To run 5 tasks simultaneously, use multithreading or multiprocessing in the code.
• Use multithreading or multiprocessing to create separate threads or processes for each task.

• Ensure proper synchronization and communication between the threads/processes if needed.

• Consider using a thread pool or process pool for efficient resource management.

• Example: In Python, you can use the 'threading' or 'multiprocessing' module to ach
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Q3. Questions about REST API(difference between @RequestParam and @PathVariable). Tell some annotations which were used in my project
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Q4. Exception Handling in spring boot
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Exception handling in Spring Boot allows developers to handle errors gracefully and provide meaningful responses to users.
• Use @ControllerAdvice to handle exceptions globally

• Use @ExceptionHandler to handle specific exceptions

• Return custom error messages or responses to users
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Q5. Deployment process in my project
Ans. 
Our deployment process involves continuous integration and automated testing before deployment to production.
• We use Jenkins for continuous integration to automatically build and test code changes.

• Once the code passes automated tests, it is deployed to a staging environment for further testing.

• After successful testing in staging, the code is deployed to production using automated deployment scripts.

• We use version contro
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Q6. Object class in java(name some methods and follow up questions on that. Difference between == and equals())
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Q7. DDL and DML commands in SQL
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DDL commands are used to define or modify the structure of database objects, while DML commands are used to manage data within those objects.
• DDL commands include CREATE, ALTER, DROP, TRUNCATE, etc.

• DML commands include INSERT, UPDATE, DELETE, SELECT, etc.

• DDL commands are used to create or modify tables, indexes, views, etc.

• DML commands are used to insert, update, delete, or retrieve data from tables.
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Q8. Microservices question(communication between microservices)
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