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Uniqlo Customer Support Executive Interview Questions and Answers

Updated 18 Dec 2022

Uniqlo Customer Support Executive Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Dec 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all Resume tips
Round 2 - One-on-one 

(4 Questions)

  • Q1. Tell me something about you self
  • Ans. Where do you see your self after 5 year
  • Answered by sevengauss
  • Q2. Why do you want to leave your job
  • Q3. How was your last job experience
  • Q4. Why do you want to work with us

Interview Preparation Tips

Interview preparation tips for other job seekers - They will ask normal questions you just need to be confident during the interview

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Dec 2023. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. What is the current fashion trends
  • Ans. 

    Current fashion trends include oversized blazers, statement sleeves, and chunky sneakers.

    • Oversized blazers are a popular trend for both men and women, adding a chic and sophisticated touch to any outfit.

    • Statement sleeves, such as puff sleeves or bishop sleeves, are a fun and playful trend that can elevate a simple top or dress.

    • Chunky sneakers, also known as dad sneakers, are a comfortable and stylish footwear option th

  • Answered by AI
  • Q2. Do you know KPI
  • Ans. 

    Key Performance Indicators (KPIs) are measurable values that demonstrate how effectively a company is achieving key business objectives.

    • KPIs are specific, measurable, achievable, relevant, and time-bound metrics used to evaluate the success of an organization or individual in reaching their goals.

    • Examples of KPIs in sales include sales revenue, customer acquisition cost, conversion rates, and customer lifetime value.

    • KP...

  • Answered by AI

I applied via Referral and was interviewed before Apr 2020. There was 1 interview round.

Interview Questionnaire 

5 Questions

  • Q1. Describe yourself?
  • Q2. What is Sales?
  • Ans. 

    Sales is the process of persuading a potential customer to buy a product or service.

    • Sales involves identifying potential customers and their needs

    • It requires effective communication and negotiation skills

    • Salespeople must be knowledgeable about the product or service they are selling

    • Sales can be done through various channels such as face-to-face, phone, email, or online

    • Examples of sales include selling cars, insurance,

  • Answered by AI
  • Q3. Do you work well with people?
  • Q4. Why are you applying for work here?
  • Q5. What is customer service?
  • Ans. 

    Customer service is the support and assistance provided to customers before, during, and after a purchase.

    • Customer service involves listening to and understanding the needs of the customer

    • It includes providing helpful and accurate information about products or services

    • It also involves resolving any issues or complaints the customer may have

    • Examples of good customer service include prompt responses, personalized attenti...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Look professional. Dress in a manner appropriate to the job.
Strengths,
Ability and willingness to learn new things,
Bring your sense of humor and SMILE,
Maintain eye contact,
Listen carefully. Welcome all questions, even the difficult ones, with a smile,
Give honest, direct answers,
Mention a particular accomplishment or activity that fits the job,
Don't forget to send a thank-you note or letter after the interview.

I applied via Walk-in and was interviewed before Jun 2020. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. How much able to handle critical situation, how to increase sale ?
  • Ans. 

    I am highly capable of handling critical situations and have strategies to increase sales.

    • I have a strong problem-solving ability and can think quickly on my feet.

    • I am skilled at analyzing data and identifying areas for improvement in the sales process.

    • I have experience in developing and implementing effective sales strategies.

    • I am adept at building and maintaining relationships with clients, which can lead to increase...

  • Answered by AI
  • Q2. How to convence to customer for selling products?
  • Ans. 

    To convince a customer for selling products, it is important to understand their needs and provide a solution that meets those needs.

    • Listen actively to the customer's needs and concerns

    • Highlight the benefits and features of the product that meet their needs

    • Provide social proof such as customer testimonials or case studies

    • Offer a trial or demo to showcase the product's value

    • Address any objections or concerns the custome...

  • Answered by AI
  • Q3. How can u contribute to sale increase?
  • Ans. 

    I can contribute to sales increase by identifying potential customers, building strong relationships, and providing excellent customer service.

    • Identify potential customers through market research and networking

    • Build strong relationships with customers through regular communication and follow-up

    • Provide excellent customer service by addressing concerns and offering solutions

    • Offer promotions and discounts to incentivize p...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - During interview firstly listing questions to carefully, little more time think then give answer in positive wave with confidante

I applied via Walk-in and was interviewed in Sep 2020. There was 1 interview round.

Interview Questionnaire 

10 Questions

  • Q1. Experience level
  • Q2. Hard work
  • Q3. Honestly
  • Q4. Responsible
  • Q5. Punctuality
  • Q6. Team worker
  • Q7. Fashion Update
  • Q8. Knowledge
  • Q9. Customer Experience
  • Q10. Follow the Company Rules

Interview Preparation Tips

Interview preparation tips for other job seekers - I think some people need the job but we don’t have Excellent English but Apart from the other person Experience level is highly Doesn't matter Dr Abdul KALAM said confidence level is Matter

I applied via Campus Placement and was interviewed in Apr 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Tram handle wracking
  • Q2. Sale up & billing process

Interview Preparation Tips

Interview preparation tips for other job seekers - Good working & good team leader&best platform & sale up terning
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Oct 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - HR 

(5 Questions)

  • Q1. About my self , we talked about my hobbies, they ask with some situations
  • Ans. Just be yourself tell whatever is correct about you.
  • Answered Anonymously
  • Q2. Styling Yourself in a party.
  • Q3. Styling a model for a party
  • Ans. 

    Styling a model for a party involves choosing the right outfit, accessories, and makeup to create a glamorous look.

    • Start by selecting a statement outfit that fits the theme of the party

    • Accessorize with jewelry, handbags, and shoes that complement the outfit

    • Choose a hairstyle and makeup look that enhances the overall appearance

    • Consider the venue and weather when selecting the outfit and accessories

  • Answered by AI
  • Q4. Some situations questions
  • Q5. And questions on whatyou speak
Round 3 - Group Discussion 

Ask on styling and make a dress of your imagination

Interview Preparation Tips

Topics to prepare for H&M Sales Executive interview:
  • About company
  • History
  • Styling
  • Companies 7 goals
Interview preparation tips for other job seekers - Just speak clearly about you it's just your fashion your way .
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Aug 2023. There was 1 interview round.

Round 1 - HR 

(4 Questions)

  • Q1. Whait is fbricm in ethnicwear
  • Ans. 

    Fabric in ethnic wear refers to the material used to make traditional clothing.

    • Fabric plays a crucial role in determining the look, feel, and quality of ethnic wear.

    • Common fabrics used in ethnic wear include silk, cotton, chiffon, georgette, and velvet.

    • Different fabrics have different properties, such as silk being luxurious and breathable, while velvet is soft and plush.

    • The choice of fabric depends on the occasion, cl...

  • Answered by AI
  • Q2. What is knowledge in retail
  • Ans. 

    Knowledge in retail refers to understanding the industry, market trends, customer behavior, and product knowledge.

    • Understanding the retail industry and its dynamics

    • Keeping up with market trends and changes

    • Knowing customer behavior and preferences

    • Having in-depth product knowledge

    • Being familiar with sales techniques and strategies

    • Understanding pricing and promotions

    • Knowing how to analyze sales data and metrics

    • Being aware

  • Answered by AI
  • Q3. Customer ko kese treat kare kese sell kare
  • Q4. Your full Introduction in english

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview confidently de fresher ho tb bhi bina kisi heritesan ke jitna aata h utna smile or confidently btae nhi Ata to bole sorry I hove no idea
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
6-8 weeks
Result
Not Selected

I applied via Referral and was interviewed before Jul 2023. There was 1 interview round.

Round 1 - One-on-one 

(5 Questions)

  • Q1. Your qualification
  • Ans. 

    I have a Bachelor's degree in Business Administration with a focus on sales and marketing.

    • Bachelor's degree in Business Administration

    • Specialization in sales and marketing

    • Completed relevant courses in sales strategies and techniques

  • Answered by AI
  • Q2. Your job skills
  • Ans. 

    Experienced in building relationships, negotiating deals, and exceeding sales targets.

    • Proven track record of meeting and exceeding sales quotas

    • Strong communication and interpersonal skills

    • Ability to build and maintain relationships with clients

    • Skilled in negotiating and closing deals

    • Proficient in sales techniques and strategies

  • Answered by AI
  • Q3. Your motivation
  • Ans. 

    My motivation stems from a passion for helping others succeed and achieving personal and professional growth.

    • I am driven by the satisfaction of seeing my clients reach their goals and exceed expectations.

    • I thrive in a fast-paced and competitive environment, constantly pushing myself to improve and innovate.

    • My strong work ethic and determination keep me focused on delivering results and driving revenue for my team.

    • I am ...

  • Answered by AI
  • Q4. Why do you want to work in the fashion field
  • Ans. 

    I have a passion for creativity, trends, and helping people feel confident in their style choices.

    • Passion for creativity and trends in fashion

    • Enjoy helping people feel confident in their style choices

    • Excited about the fast-paced and ever-changing nature of the fashion industry

  • Answered by AI
  • Q5. How hard working or punctual are you?
  • Ans. 

    I am extremely hard working and punctual, always striving to meet deadlines and exceed expectations.

    • I consistently arrive early to work and meetings to ensure I am prepared and ready to go

    • I have a strong work ethic and am willing to put in extra hours to ensure tasks are completed on time

    • I have a track record of meeting or exceeding sales targets by putting in the necessary effort and dedication

  • Answered by AI
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Recruitment Consulltant and was interviewed in Mar 2024. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. How to a sale our product with how margin in the distributor ??
  • Ans. 

    To increase sales with higher margins in the distributor, focus on value proposition, relationship building, and negotiation skills.

    • Highlight the unique selling points and value proposition of the product to justify higher margins.

    • Build strong relationships with distributors to gain their trust and loyalty.

    • Utilize effective negotiation skills to secure better margins while ensuring mutual benefit.

    • Provide incentives or ...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - First prepare to yourself and you comfortable and confidential on yourself and mainly good communication and language skills good formal dresss to impress the HR.
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Uniqlo Interview FAQs

How many rounds are there in Uniqlo Customer Support Executive interview?
Uniqlo interview process usually has 2 rounds. The most common rounds in the Uniqlo interview process are One-on-one Round and Resume Shortlist.

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Uniqlo Customer Support Executive Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more

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Uniqlo Customer Support Executive Salary
based on 4 salaries
₹1.8 L/yr - ₹2.8 L/yr
19% less than the average Customer Support Executive Salary in India
View more details

Uniqlo Customer Support Executive Reviews and Ratings

based on 2 reviews

3.2/5

Rating in categories

2.2

Skill development

1.2

Work-life balance

3.0

Salary

2.6

Job security

3.0

Company culture

3.8

Promotions

1.0

Work satisfaction

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