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Udaan Customer Care Associate Interview Questions and Answers

Updated 23 Oct 2023

Udaan Customer Care Associate Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Sep 2023. There were 5 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

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Round 3 - Aptitude Test 

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Round 4 - Coding Test 

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Round 5 - Assignment 

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Interview Preparation Tips

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Interview questions from similar companies

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Mar 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Previous experience
  • Q2. How to handle difficult customer
  • Ans. 

    Handling difficult customers requires active listening, empathy, and problem-solving skills.

    • Listen actively to the customer's concerns and acknowledge their feelings.

    • Empathize with the customer and apologize for any inconvenience caused.

    • Offer a solution or alternative that meets the customer's needs.

    • Remain calm and professional, even if the customer becomes angry or rude.

    • Follow up with the customer to ensure their issu

  • Answered by AI
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
No response

I applied via Monster and was interviewed in Dec 2024. There were 4 interview rounds.

Round 1 - HR 

(4 Questions)

  • Q1. Self introduction
  • Ans. 

    My self ruksar born and bought up in Bangalore

  • Answered Anonymously
  • Q2. Self introduction
  • Ans. 

    Myself Rukhsar born and water in Bangalore

  • Answered Anonymously
  • Q3. Personal details
  • Ans. 

    I have completed my degree

  • Answered Anonymously
  • Q4. Personal details
  • Ans. 

    I have completed my PU

  • Answered Anonymously
Round 2 - HR 

(3 Questions)

  • Q1. Education family background
  • Ans. 

    My mother name Sajida she house wife' My father name sarvar his atou driver and I hv Inder brother

  • Answered Anonymously
  • Q2. Education family background
  • Ans. 

    My father name sir sarvar pasha he is auto driver my mother name Sajida she is housewife I have one brother

  • Answered Anonymously
  • Q3. Personal information
Round 3 - One-on-one 

(2 Questions)

  • Q1. Story reading and writing
  • Q2. Graping information
Round 4 - Technical 

(2 Questions)

  • Q1. Code Speed type
  • Ans. 

    Code Speed type question

    • Understand the requirements of the code speed type

    • Analyze the code and identify any errors or inefficiencies

    • Optimize the code for faster execution

    • Test the code to ensure it meets the speed requirements

  • Answered by AI
  • Q2. Having good attitude

Interview Preparation Tips

Interview preparation tips for other job seekers - Good knowledge, spreading knowledge
Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
No response
Round 1 - One-on-one 

(2 Questions)

  • Q1. Speak 20 sentences about your hometown specialities.
  • Q2. Why do you want to join blinkit.
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Aug 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. Tell me about your self
  • Q2. Why you are split the job
  • Q3. Are you comfortable to doing this job
Round 3 - One-on-one 

(2 Questions)

  • Q1. What is your hobby’s
  • Q2. Who is your anthem

Interview Preparation Tips

Interview preparation tips for other job seekers - Good skills
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Job Fair and was interviewed in Aug 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Technical 

(3 Questions)

  • Q1. Tell me about your self
  • Q2. Thanku for giving my opputonity my name is md asif ahemd i am 22 years old
  • Q3. Tell me about your experince

Interview Preparation Tips

Interview preparation tips for other job seekers - Mangement good
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Mar 2024. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Tell me about your self
Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Tell me something about yourself.
  • Ans. 

    I am a dedicated and empathetic customer care executive with a passion for helping customers resolve their issues.

    • I have X years of experience in customer service roles.

    • I am skilled in active listening and problem-solving.

    • I strive to provide excellent customer service and ensure customer satisfaction.

    • I am proficient in using CRM systems and handling customer inquiries via phone, email, and chat.

    • I have received positive...

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before May 2023. There were 3 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. About your self and work experience
Round 2 - Aptitude Test 

Listening grammer tying normal aptitude test

Round 3 - One-on-one 

(1 Question)

  • Q1. About your self work experience customer service family travel

Interview Preparation Tips

Interview preparation tips for other job seekers - Best company to work for

I applied via Naukri.com and was interviewed in Apr 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Basic self intro, why u want to join, where u see ur self in this company n all

Interview Preparation Tips

Interview preparation tips for other job seekers - very bad exprence of managment over hear.

Udaan Interview FAQs

How many rounds are there in Udaan Customer Care Associate interview?
Udaan interview process usually has 5 rounds. The most common rounds in the Udaan interview process are Aptitude Test, Resume Shortlist and Coding Test.

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Udaan Customer Care Associate Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more

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