TVS Credit Area Collection Manager Interview Questions and Answers for Experienced

Q1. Previous work experience and when leaving the job Must work for at least two years
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Q2. What is expected salary
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Q1. What is the meaning of customer relationship?
Ans. 
Customer relationship refers to the interactions and connections between a company and its customers, built on trust, communication, and mutual understanding.
• Customer relationship involves building trust and loyalty with customers

• It requires effective communication and understanding of customer needs

• Maintaining good customer relationships can lead to repeat business and referrals

• Examples include personalized customer s...read more
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Q2. Easy targets achieved
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Achieving easy targets can boost morale and confidence.
• Setting clear and achievable goals

• Leveraging existing resources effectively

• Regular monitoring and tracking progress

• Providing necessary support and guidance to team members

• Celebrating small wins to maintain motivation
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Easy Hard bkt handling

Q1. Customer problems solved
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Q2. Customer technical issue solved
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Team leader and monitoring exicutive

Q1. Relationship and leadership
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Q2. Handling the Cash dealing
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Q1. What is the past handled Bucket
Ans. 
The past handled Bucket refers to the previous collection accounts assigned to the Area Collection Manager.
• The past handled Bucket includes all the accounts that the Area Collection Manager has previously managed.

• These accounts may vary in terms of the amount owed, the age of the debt, and the collection strategies employed.

• The Area Collection Manager is responsible for successfully recovering the outstanding debts in ...read more
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Q2. What is your CTC & what was your location & man power handled
Ans. 4.5L & Mandya with 4 Man power
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Q3. How many accounts was been taken care
Ans. 
I have taken care of approximately 500 accounts.
• I have managed a portfolio of 500 accounts.

• I have successfully handled a large number of accounts.

• I have experience in managing a diverse range of accounts.

• I have consistently met targets and goals in account management.

• I have effectively resolved issues and provided excellent customer service to account holders.
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Q4. Why you want to change the job
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Q5. What is the home location
Ans. Mysore
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Q1. Self introduction
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Q2. Work experience and case responce
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Q1. Our current CTC
Ans. 
Our current CTC is competitive with industry standards.
• Our current CTC is in line with what other companies in the industry are offering.

• We regularly review and adjust our CTC to remain competitive in the market.

• Employees are satisfied with the current CTC package.

• We offer a range of benefits along with the CTC to attract and retain top talent.
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Q2. Offer letter Till now
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Q1. Salery current and required
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Q2. Experienced for this line
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