Truhome Finance Associate Manager Interview Questions and Answers

Q1. Asked me to introduce my self.
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Q2. Why do you think you are an ideal candidate for the job.
Ans. 
I have a strong background in the industry, relevant experience, and a proven track record of success.
• I have X years of experience in the industry

• I have successfully completed similar projects in the past

• I possess the necessary skills and qualifications for the job
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Q1. Introduction about yourself
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Q2. Experience of dffrnt companys
Ans. 
I have experience working in various companies across different industries.
• Worked in a tech startup where I gained experience in fast-paced environment

• Transitioned to a large corporation where I learned about corporate structure and processes

• Spent time in a non-profit organization where I developed skills in community engagement
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Q1. Self introduction
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Q2. Company related information
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General English, Aptitude and reasoning

Q1. General screening with operation manager
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Q2. Opinion on KPI metrics. Example: Quality, AHT, CSAT etc.
Ans. 
KPI metrics are essential for measuring performance and identifying areas for improvement.
• KPI metrics provide a clear understanding of performance against goals

• Quality metrics can include error rates, compliance with standards, and customer satisfaction

• AHT (Average Handle Time) measures efficiency in handling customer interactions

• CSAT (Customer Satisfaction) metrics gauge customer happiness and loyalty

• Regularly reviewi...read more
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Q1. About kyc process,related act, str etc
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Q1. Why do you want to have this job and the second one what credit bureaus
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Q2. Situational based question
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Q1. Tell me about yourself? Education background
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Q1. What is stock market? Do you know trading? Any calling experience? Are you able to handle rude customers?
Ans. 
The stock market is a platform where buyers and sellers trade shares of publicly traded companies.
• Stock market is a marketplace where stocks or shares of publicly traded companies are bought and sold.

• Trading involves buying and selling stocks, bonds, or other financial instruments.

• Calling experience refers to previous experience in customer service or call center roles.

• Handling rude customers requires patience, empathy...read more
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1 hour, the coding test was based on a project given to us

Q1. Detailed questionnaire on React
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Q2. Problem solving based on array manipulations
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Q1. Introduce your self
Ans. 
I am a highly motivated and detail-oriented individual with a strong background in project management and team leadership.
• Experienced in project management and team leadership

• Detail-oriented and highly motivated

• Strong communication skills

• Proficient in problem-solving and decision-making

• Bachelor's degree in Business Administration
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Q2. Have you knowledge about excel
Ans. 
Yes, I have knowledge about Excel including formulas, functions, data analysis, and creating charts.
• Proficient in using Excel for data entry, analysis, and reporting

• Familiar with various Excel functions such as VLOOKUP, SUMIF, and IFERROR

• Experienced in creating pivot tables and charts for data visualization

• Knowledgeable about advanced Excel features like macros and conditional formatting
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Q1. Tell me about some formulas of excel
Ans. 
Excel formulas are used to perform calculations and manipulate data in spreadsheets.
• SUM: Adds up a range of cells

• AVERAGE: Calculates the average of a range of cells

• VLOOKUP: Searches for a value in the first column of a table and returns a value in the same row from another column

• IF: Performs a logical test and returns one value if the test is true and another if it's false
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Q2. Have you find the location exact latlong on Google
Ans. 
Yes, I have found exact latlong locations on Google.
• Yes, I have used Google Maps to find exact latlong locations.

• I have entered the address or name of the location in the search bar to get the latlong coordinates.

• I have also used the 'What's here?' feature on Google Maps to get the latlong coordinates of a specific point on the map.
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