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Transcom Interview Questions and Answers for Freshers

Updated 23 Mar 2025

Transcom Interview Experiences for Freshers

Popular Designations

1 interview found

Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Job Portal and was interviewed in Nov 2024. There was 1 interview round.

Round 1 - HR 

(5 Questions)

  • Q1. Can you tell me about yourself?
  • Ans. 

    Experienced customer service professional with a passion for helping customers achieve success.

    • Over 5 years of experience in customer service roles

    • Strong communication and problem-solving skills

    • Proven track record of building positive relationships with customers

    • Familiar with CRM systems and customer success best practices

  • Answered by AI
  • Q2. What is Customer Support
  • Ans. 

    Customer support is the assistance and guidance provided to customers before, during, and after they purchase a product or service.

    • Customer support involves addressing customer inquiries, issues, and complaints in a timely and helpful manner.

    • It includes providing product information, troubleshooting technical problems, and offering solutions to enhance customer experience.

    • Customer support can be delivered through vario...

  • Answered by AI
  • Q3. How did you spend your last weekend?
  • Ans. 

    I spent my last weekend exploring a new hiking trail and trying out a new recipe.

    • Went hiking at a nearby nature reserve

    • Tried a new recipe for homemade pasta from scratch

    • Caught up on some reading in the evening

  • Answered by AI
  • Q4. What are the key differences between Dwarka Mor and Gurgaon?
  • Ans. 

    Dwarka Mor is a residential area in Delhi known for its affordable housing options, while Gurgaon is a major financial and technology hub in Haryana.

    • Dwarka Mor is located in Delhi, while Gurgaon is located in Haryana.

    • Dwarka Mor is primarily a residential area with affordable housing options, while Gurgaon is a major financial and technology hub with high-end residential and commercial spaces.

    • Gurgaon has a larger number...

  • Answered by AI
  • Q5. Speak on Women Empowerment
  • Ans. 

    I believe in the importance of women empowerment for creating a more equal and inclusive society.

    • Women empowerment is crucial for achieving gender equality and promoting diversity in all aspects of life.

    • Empowering women leads to economic growth and social development by tapping into the full potential of half of the population.

    • Supporting women in leadership roles and providing equal opportunities can help break down ba...

  • Answered by AI

Customer Success Associate Interview Questions asked at other Companies

Q1. How to deal with angry customer?
View answer (4)

Interview questions from similar companies

I applied via Walk-in and was interviewed in Dec 2020. There were 4 interview rounds.

Interview Questionnaire 

6 Questions

  • Q1. Work experience
  • Q2. How to generate lead
  • Ans. 

    Generating leads involves identifying potential customers and nurturing them through the sales funnel.

    • Identify target audience through market research

    • Create compelling content to attract potential customers

    • Use social media and email marketing to reach out to leads

    • Offer incentives or promotions to encourage lead conversion

    • Track and analyze lead data to optimize lead generation strategies

  • Answered by AI
  • Q3. Product questioning
  • Q4. Sales target
  • Q5. Documentation
  • Q6. Timming

Interview Preparation Tips

Interview preparation tips for other job seekers - All are depend on conversation how to manage

Interview Questionnaire 

2 Questions

  • Q1. What is mean HDFC?
  • Q2. What are benifits for HDFC Bank

I applied via Recruitment Consultant and was interviewed in Dec 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Introductions,details about the job

Interview Preparation Tips

Interview preparation tips for other job seekers - Only they will ask us the introduction of ours and tell us complete detail of the job
There are 2 kind of works field and store work
Bike must and should for field work.

Interview Questionnaire 

1 Question

  • Q1. Tell me about yourself

I applied via Campus Placement

Interview Questionnaire 

3 Questions

  • Q1. What is your final year project?what technology did i used for it?Basic oops concepts.
  • Ans. 

    My final year project was on developing a web-based inventory management system using Java and MySQL.

    • Developed using Java and MySQL

    • Web-based inventory management system

    • Implemented basic OOPs concepts

    • Used MVC architecture for better code organization

    • Included features like user authentication, product management, and order tracking

  • Answered by AI
  • Q2. What did you do in lockdown?
  • Q3. Tell me something about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be calm and be real.

I applied via LinkedIn and was interviewed before Jun 2021. There were 2 interview rounds.

Round 1 - Group Discussion 

They give some topics related to present situation like in my GD in 2020 co. HR give topics related to that situation in our country like difference between offline education and online education system. and covid-19 pandemic related topics.

Round 2 - One-on-one 

(4 Questions)

  • Q1. Tell me About your self ?
  • Q2. What do you know about this job position ?
  • Q3. What is your favourite colour ? Can i know the speciality of your favourite colour ?
  • Q4. Who inspired you to go to job daily and work hard ?

Interview Preparation Tips

Interview preparation tips for other job seekers - Your 1st impression is your resume nothing else then after you have some knowledge about your job position which you apply for and most important if you want only private job your english language will be excellent spoken as well as written.

I applied via Naukri.com and was interviewed in Sep 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. All types of test steeps
  • Ans. 

    Types of test steps in software testing

    • Unit testing - testing individual units or components of the software

    • Integration testing - testing how different units or components work together

    • System testing - testing the entire system as a whole

    • Acceptance testing - testing if the software meets the requirements and is ready for release

    • Regression testing - testing to ensure that changes or updates to the software did not intro...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Hope for the best.All can achieve same

Interview Questionnaire 

1 Question

  • Q1. Questions related to COBOL,JCL,VSAM,DB2,CICS,Vision plus

Interview Questionnaire 

2 Questions

  • Q1. Resume based questions
  • Q2. Basics with application

Transcom Interview FAQs

How many rounds are there in Transcom interview for freshers?
Transcom interview process for freshers usually has 1 rounds. The most common rounds in the Transcom interview process for freshers are HR.
How to prepare for Transcom interview for freshers?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Transcom. The most common topics and skills that interviewers at Transcom expect are Customer Service, Customer Support, Voice Support, Chat Support and Linux Administration.
What are the top questions asked in Transcom interview for freshers?

Some of the top questions asked at the Transcom interview for freshers -

  1. What are the key differences between Dwarka Mor and Gurga...read more
  2. What is Customer Supp...read more
  3. There will be a Versant test to assess English language proficie...read more
How long is the Transcom interview process?

The duration of Transcom interview process can vary, but typically it takes about less than 2 weeks to complete.

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Transcom Interview Process for Freshers

based on 1 interview

Interview experience

3
  
Average
View more

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Transcom Reviews and Ratings

based on 48 reviews

2.2/5

Rating in categories

2.2

Skill development

2.3

Work-life balance

2.3

Salary

2.1

Job security

2.1

Company culture

2.0

Promotions

2.1

Work satisfaction

Explore 48 Reviews and Ratings
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