Chain-Sys Interview Questions and Answers

Knowledge of LUT, EVD, and declaration process for export shipments

• LUT stands for Letter of Undertaking, which allows exporters to export goods without paying IGST

• EVD refers to Electronic Verification Code, used for verifying the authenticity of documents submitted online

• Declaration process involves submitting necessary documents and information to customs authorities before exporting goods

The documentation process for export shipments involves preparing and submitting various paperwork to ensure compliance with regulations.

• Gather necessary documents such as commercial invoice, packing list, bill of lading, and certificate of origin.

• Complete any required forms for customs clearance and export control.

• Submit documents to relevant authorities for approval and obtain necessary permits or licenses.

• Ensure all information is accurate and up to date to avoid delays or...read more

Clearance documents for export shipments include commercial invoice, packing list, bill of lading, and certificate of origin.

• Commercial invoice: Details of the goods being shipped, their value, and other relevant information.

• Packing list: Breakdown of the contents of the shipment, including quantities and weights.

• Bill of lading: Document issued by the carrier to acknowledge receipt of goods for shipment.

• Certificate of origin: Document certifying the country in which the goods...read more

Export shipments involve multiple steps including documentation, packaging, transportation, and customs clearance.

• Obtain necessary export licenses and permits

• Prepare commercial invoice, packing list, and other required documentation

• Pack goods securely to prevent damage during transit

• Arrange transportation either by air, sea, or land

• Submit documents to customs for clearance

• Track shipment until it reaches the final destination

I can provide excellent customer care by actively listening, resolving issues promptly, and ensuring customer satisfaction.

• Actively listen to customers' concerns and empathize with their frustrations.

• Resolve customer issues promptly and efficiently.

• Provide accurate and helpful information to customers.

• Ensure customer satisfaction by going above and beyond to meet their needs.

• Maintain a positive and professional attitude at all times.

• Handle difficult or irate customers with pa...read more