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Trackon Courier Customer Service Executive Interview Questions and Answers for Experienced

Updated 5 Feb 2023

Trackon Courier Customer Service Executive Interview Experiences for Experienced

1 interview found

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Feb 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. Actually I was a fresher so not much questions asked during interview .
  • Q2. Why do you want to work with us ?
  • Q3. What can you do for customer care?
  • Ans. 

    I can provide excellent customer care by actively listening, resolving issues promptly, and ensuring customer satisfaction.

    • Actively listen to customers' concerns and empathize with their frustrations.

    • Resolve customer issues promptly and efficiently.

    • Provide accurate and helpful information to customers.

    • Ensure customer satisfaction by going above and beyond to meet their needs.

    • Maintain a positive and professional attitud...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Work hard, Party hard , Stay rocking always by your work with passion.
You can shut other colleagues mouth by your dedication through smart work .

Interview questions from similar companies

I applied via Referral and was interviewed before Jun 2021. There were 2 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. Tell me something about your self and job profile
Round 2 - HR 

(1 Question)

  • Q1. Tell me something about your self and job profile

Interview Preparation Tips

Interview preparation tips for other job seekers - Knowledge about the company and customer service knowledge

I applied via Walk-in and was interviewed before Nov 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

General aptitude test and general questions on the job role

Round 3 - HR 

(2 Questions)

  • Q1. Gerenal HR test and salary questions
  • Q2. Another about the salary

Interview Preparation Tips

Interview preparation tips for other job seekers - Good company and nice ambience . Good to work with

Interview Questionnaire 

1 Question

  • Q1. E.com Customer care helpline number XXXXX...XXXXXeBay Customer care helpline number XXXXX..XXXXXeBay E.com Customer care helpline number XXXXX...XXXXXeBay Customer care helpline number XXXXX..XXXXXeBay E.c...

Interview Preparation Tips

Interview preparation tips for other job seekers - E.com Customer care helpline number XXXXX...XXXXXeBay Customer care helpline number XXXXX..XXXXXeBay E.com Customer care helpline number XXXXX...XXXXXeBay Customer care helpline number XXXXX..XXXXXeBay E.com Customer care helpline number XXXXX...XXXXXeBay Customer care helpline number XXXXX..XXXXXeBay

I applied via Referral and was interviewed before Dec 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Basic questions are asked about myself, previous experience etc

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepared with any topic of your choice to speak for 2 to 3 minutes.

I applied via Referral and was interviewed before Jun 2021. There were 3 interview rounds.

Round 1 - Aptitude Test 

Predictive Index Behavioral Assessment

Round 2 - One-on-one 

(2 Questions)

  • Q1. What did you learn during your internship?
  • Q2. Would you like to ask any questions?
Round 3 - HR 

(1 Question)

  • Q1. Where do you see yourself in five years

Interview Preparation Tips

Topics to prepare for Maersk Customer Service Associate interview:
  • Shipping
  • Supply Chain Management
  • International Business
Interview preparation tips for other job seekers - Be cool, enjoy the process and make it an interactive session. Nobody can judge what you're capable of in fifteen minutes.

I applied via Referral and was interviewed before Sep 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Question related to quant
  • Q2. Question related to Excel like h lookup, v lookup, tablets etc

Interview Preparation Tips

Interview preparation tips for other job seekers - Candidate should have good experience into Excel and should have good command on number.

I applied via Referral and was interviewed before Jan 2021. There were 2 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. About work details and personal details
  • Q2. Experience tell him about myself at all
Round 2 - Assignment 

Its a on-line assignment

Interview Preparation Tips

Interview preparation tips for other job seekers - All the answer give properly and try to understand what needs your employers.

I applied via Naukri.com and was interviewed in Nov 2020. There were 6 interview rounds.

Interview Questionnaire 

5 Questions

  • Q1. Past working experience
  • Q2. Work knowledge
  • Q3. Mental Ability
  • Q4. Flexibility
  • Q5. Some genral questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Face interview without any hesitation interviewer are so polite HR team are too good
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview before Feb 2024.

Round 1 - One-on-one 

(1 Question)

  • Q1. Different between zero rated supply and exempt supply
  • Ans. 

    Zero rated supply is taxable but at a rate of 0%, while exempt supply is not taxable at all.

    • Zero rated supply is a taxable supply on which the rate of tax is 0%, meaning that the supplier can claim input tax credit on related expenses.

    • Exempt supply is not subject to tax at all, meaning that the supplier cannot claim input tax credit on related expenses.

    • Examples of zero rated supply include exports and supplies to Speci...

  • Answered by AI

Trackon Courier Interview FAQs

How many rounds are there in Trackon Courier Customer Service Executive interview for experienced candidates?
Trackon Courier interview process for experienced candidates usually has 2 rounds. The most common rounds in the Trackon Courier interview process for experienced candidates are Resume Shortlist and One-on-one Round.
How to prepare for Trackon Courier Customer Service Executive interview for experienced candidates?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Trackon Courier. The most common topics and skills that interviewers at Trackon Courier expect are Complaint Handling, Consignment, Customer Service, Data Annotation and MIS Reporting.
What are the top questions asked in Trackon Courier Customer Service Executive interview for experienced candidates?

Some of the top questions asked at the Trackon Courier Customer Service Executive interview for experienced candidates -

  1. What can you do for customer ca...read more
  2. Actually I was a fresher so not much questions asked during intervie...read more
  3. .fcbncvnvhfgkh..........................................read more

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Trackon Courier Customer Service Executive Interview Process for Experienced

based on 1 interview

Interview experience

5
  
Excellent
View more

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Trackon Courier Customer Service Executive Salary
based on 9 salaries
₹1.6 L/yr - ₹2.4 L/yr
47% less than the average Customer Service Executive Salary in India
View more details

Trackon Courier Customer Service Executive Reviews and Ratings

based on 5 reviews

2.6/5

Rating in categories

2.1

Skill development

2.0

Work-life balance

1.6

Salary

1.9

Job security

2.4

Company culture

1.7

Promotions

1.7

Work satisfaction

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