Torrent Cables Executive Interview Questions and Answers

Q1. Excel knowledge.?
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Q2. Micro controller.?
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Q1. How much your Current ctc?
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Q2. Why are u leave your company?
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Q1. About self and work experience
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Q1. Tell me about your self
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Q2. What was your qualification
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Q3. Tell me about your experience
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Letter writing,English skills ,aptitude questions

Q1. Regarding the Self Introduction
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Q1. Total years of Experience and Job role
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Q1. About compensation and experience
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Q1. What is account details
Ans. 
Account details refer to specific information related to a financial account, including transactions, balances, and account holder information.
• Account details typically include the account holder's name, account number, and contact information.

• They also include transaction history, such as deposits, withdrawals, and transfers.

• Account details may also include current balances, interest rates, and any fees associated wit...read more
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Q2. What is mis executive
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MIS Executive stands for Management Information System Executive, responsible for managing and analyzing data to support decision-making.
• MIS Executive is responsible for collecting, analyzing, and presenting data to support management decision-making.

• They use various software tools to generate reports, dashboards, and presentations for management.

• MIS Executives often work closely with different departments to gather re...read more
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Q1. What is account details
Ans. 
Account details refer to specific information related to a financial account, including transactions, balances, and account holder information.
• Account details typically include the account holder's name, account number, transaction history, and current balance.

• These details are used for tracking financial activities, monitoring account status, and ensuring accuracy in financial records.

• Examples of account details inclu...read more
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Q2. What is mis executive
Ans. 
MIS Executive stands for Management Information System Executive, responsible for managing and analyzing data to support decision-making within an organization.
• MIS Executives use various software tools to collect, organize, and analyze data.

• They create reports, dashboards, and presentations to communicate insights to management.

• They play a crucial role in improving operational efficiency and strategic planning.

• Examples...read more
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Q1. What is account
Ans. 
Accounting is the process of recording financial transactions and summarizing them in financial statements.
• Accounting involves recording financial transactions such as sales, purchases, and expenses.

• It also includes summarizing these transactions in financial statements like balance sheets and income statements.

• Accounting helps in analyzing the financial health of a business and making informed decisions.

• Examples of ac...read more
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Q2. What is mis executive
Ans. 
MIS Executive stands for Management Information System Executive, responsible for managing and analyzing data to support decision-making within an organization.
• MIS Executives use software tools to collect, organize, and analyze data for reporting purposes.

• They create reports, dashboards, and presentations to communicate insights to management.

• They may also be involved in database management, data mining, and process im...read more
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Q1. Introduce youself
Ans. 
I am a dedicated and experienced Customer Support Executive with a strong background in resolving customer issues and providing exceptional service.
• Over 5 years of experience in customer support roles

• Skilled in handling customer inquiries and complaints

• Proficient in using CRM systems and ticketing platforms

• Excellent communication and problem-solving skills

• Received multiple awards for outstanding customer service
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Q2. Are u comfortable to speak English or Hindi
Ans. 
Comfortable speaking both English and Hindi
• Yes, I am comfortable speaking both English and Hindi

• I am fluent in both languages and can effectively communicate in either

• I have experience providing customer support in both English and Hindi
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Q1. Typing Test Typing Test
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Write Eassy on some Topic like Election, favourite sports , memorable day

Q1. Introduce Yourself
Ans. 
I am a dedicated and experienced Customer Support Executive with a passion for helping customers resolve their issues.
• I have over 5 years of experience in customer support roles

• I am skilled in handling customer inquiries, resolving complaints, and providing product information

• I am proficient in using CRM systems and have a strong attention to detail

• I have received multiple awards for my outstanding customer service ski
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Q2. What are role and responsiblities in your previous company?
Ans. 
In my previous company, I was responsible for providing customer support through various channels and resolving customer queries and issues.
• Handled customer inquiries via phone, email, and chat

• Resolved customer complaints and issues in a timely and professional manner

• Provided product information and assistance to customers

• Escalated complex issues to the appropriate department for resolution

• Maintained accurate records o
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Q3. What is inbound and outbound calling?
Ans. 
Inbound calling is receiving calls from customers, while outbound calling is making calls to customers.
• Inbound calling involves answering customer inquiries and providing support

• Outbound calling involves making sales calls or follow-up calls to customers

• Examples: Inbound calling - customer service hotline, Outbound calling - telemarketing
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Q4. What is B P O
Ans. 
BPO stands for Business Process Outsourcing, where a company contracts out various business operations to a third-party service provider.
• BPO involves contracting out specific business processes such as customer support, technical support, data entry, and more.

• Companies often outsource these processes to specialized BPO firms to reduce costs and focus on core business activities.

• BPO services can be onshore, nearshore, o...read more
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Q5. What are you strength and weakness
Ans. 
Strength: Excellent communication skills, Weakness: Overthinking
• Strength: Ability to effectively communicate with customers and colleagues

• Strength: Strong problem-solving skills

• Weakness: Tendency to overthink situations and decisions

• Weakness: Struggle with delegating tasks to others
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Q1. What is mobile app testing?
Ans. 
Mobile app testing is the process of evaluating the functionality, usability, and performance of a mobile application.
• Testing the app on different devices and operating systems to ensure compatibility

• Checking for bugs, glitches, and errors in the app's functionality

• Evaluating the user interface and user experience to ensure a seamless interaction

• Performance testing to assess the app's speed, responsiveness, and stabili...read more
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Q2. What is an android testing
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Android testing is the process of evaluating the functionality and performance of Android applications to ensure they meet quality standards.
• Android testing involves testing the user interface, functionality, performance, security, and compatibility of Android applications.

• Common types of Android testing include unit testing, integration testing, system testing, and acceptance testing.

• Tools like Android Studio, Espress...read more
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