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I applied via Approached by Company and was interviewed in Apr 2023. There were 3 interview rounds.
Handle customer complaints by listening attentively, apologizing sincerely, offering solutions, and following up.
Listen to the customer's complaint without interrupting.
Apologize sincerely for any inconvenience caused.
Offer solutions to resolve the issue, such as a refund, discount, or replacement.
Follow up with the customer to ensure their satisfaction and loyalty.
Train staff on how to handle complaints effectively to
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I applied via Walk-in and was interviewed in Jul 2024. There was 1 interview round.
I applied via Referral and was interviewed in Aug 2024. There were 2 interview rounds.
Seeking new challenges and growth opportunities in a more dynamic environment.
Looking for career advancement
Seeking new challenges
Interested in a more dynamic work environment
Want to broaden my skill set
Opportunity for professional growth
The current organization is doing $X amount of business annually.
Our organization is currently generating $X in annual revenue.
We have seen a Y% increase in sales compared to the previous year.
Our market share has grown by Z% in the past quarter.
We have recently secured a major contract with Company ABC, which has significantly boosted our sales.
Our sales team has been consistently meeting and exceeding targets set by
The question is about the value of a 50 lacs used car.
The value of a used car can vary based on factors like brand, model, age, condition, and market demand.
Factors such as mileage, maintenance history, and additional features can also impact the value of a used car.
It is important to research the market value of similar cars and consider getting a professional appraisal for an accurate valuation.
In the face of a deficit in achieving sales targets, I would approach the situation by analyzing the reasons behind the shortfall and taking appropriate actions to address them.
Identify the reasons for the deficit by analyzing sales data, market trends, and customer feedback.
Develop a plan to address the identified issues, such as revising sales strategies, offering incentives to the sales team, or targeting new custom...
posted on 6 Jun 2024
I applied via Recruitment Consulltant and was interviewed in May 2024. There were 3 interview rounds.
posted on 14 Aug 2024
I applied via Naukri.com and was interviewed in Jul 2024. There were 2 interview rounds.
For MFI and NBFC related
For any type related MFI and NBFC
I faced a tough situation when a key client threatened to cancel a major contract due to a service issue.
Stay calm and listen to the client's concerns
Apologize for the mistake and take responsibility
Offer solutions to rectify the issue and prevent it from happening again
Negotiate to salvage the contract by providing additional value or concessions
I will analyze the reasons for not meeting the target, create a plan to address the issues, motivate the team, and work towards achieving the target in the next period.
Analyze the reasons for not meeting the target
Identify areas of improvement and create a plan to address them
Motivate the sales team to boost performance
Set realistic goals and work towards achieving them
Monitor progress closely and make necessary adjust...
posted on 27 Dec 2023
I applied via Approached by Company and was interviewed in Nov 2023. There were 4 interview rounds.
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