Titan Company Floor Manager Interview Questions and Answers

How to handle employee grievances

Q1. Customer delighted...to generate max profit with customer satisfaction
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Q1. Self introduction and Business knowledge
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Q2. CTC discussion and companies benefit discussion
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Q3. Yes CTC and Company benifitswas discuss
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Q1. What is your name
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Q2. My name is vijayKumar
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Q3. Tell me about yourself
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Q4. What is your strength
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Q5. What is your weakness
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Q1. Why are you looking for a change?
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About market

Q1. Product Knowledge
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Q2. About stock weight
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Q1. Average sale in month
Ans. 
The average sale in the month is calculated by dividing the total sales by the number of days in the month.
• Calculate total sales for the month

• Determine the number of days in the month

• Divide total sales by the number of days to get the average sale
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Q2. How to connect to customers
Ans. 
Connecting to customers involves active listening, empathy, and personalized communication.
• Practice active listening to understand customer needs and concerns.

• Show empathy by acknowledging and validating customer emotions.

• Tailor communication style to match the customer's preferences and personality.

• Use positive language and gestures to build rapport and trust.

• Follow up with customers to ensure their satisfaction and a
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Q1. How to improve your sale
Ans. 
To improve sales, focus on customer satisfaction, train staff, utilize social media, offer promotions, and analyze data.
• Focus on customer satisfaction to increase repeat business

• Train staff to provide excellent customer service and product knowledge

• Utilize social media platforms for marketing and reaching a wider audience

• Offer promotions and discounts to attract new customers and encourage repeat purchases

• Analyze sales...read more
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Q2. How to handle your responsibilities
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Q1. Experience in jewellery sector
Ans. 
I have 5 years of experience working in the jewellery sector, including managing inventory, sales, and customer relations.
• Managed inventory of precious stones and metals

• Developed relationships with suppliers and negotiated pricing

• Assisted customers in selecting and purchasing jewellery pieces

• Trained staff on product knowledge and sales techniques
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Q2. Reason for leaving previous company
Ans. 
Seeking new challenges and growth opportunities
• Desire for career advancement

• Looking for a more challenging role

• Seeking a company with better growth opportunities
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