Thomas Cook Account Executive 1 Interview Questions and Answers

Q1. Self-introduction
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Q2. Communication skills
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Q1. About organization
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Q2. Questions based on IATA
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Q1. About airlines and continents
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Not that tough but you need to have knowledge of current affairs what is happening around in india and in world

Q1. Tell me about yourself
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Q2. Why we should hire you
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Q1. Tell me something about yourself
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Q1. Introduce your self and provide a brief summery on your educational background
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Q2. Can you walk me through your financial background
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Q1. Do you have knowledge of reconciliation , audit , and vendor payment management ?
Ans. 
Yes, I have knowledge of reconciliation, audit, and vendor payment management.
• I have experience in reconciling financial statements to ensure accuracy and completeness.

• I am familiar with conducting audits to assess financial controls and compliance with regulations.

• I have managed vendor payments by verifying invoices, processing payments, and resolving discrepancies.

• I have utilized accounting software and tools to stre
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Q2. Do you know how to maintain general entries ?
Ans. 
Yes, maintaining general entries involves recording financial transactions in the general ledger.
• General entries are recorded in the general ledger to track all financial transactions.

• Each entry should include the date, description, debit amount, and credit amount.

• Balancing entries are made to ensure that debits equal credits.

• Examples of general entries include recording revenue, expenses, assets, and liabilities.
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Q1. What is customer service according to you?
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Customer service is the assistance and support provided to customers before, during, and after a purchase.
• Customer service involves actively listening to customers' needs and concerns.

• It includes providing timely and accurate information about products or services.

• Customer service also involves resolving customer issues and complaints effectively.

• Building strong relationships with customers to ensure satisfaction and l...read more
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Q1. Accounting knowledge
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Q2. Salary expectations,
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Q1. Previous work experience
Ans. 
I have 5 years of experience in retail management, including overseeing a team of 15 employees.
• Managed a team of 15 employees in a retail setting

• Implemented sales strategies to increase revenue

• Responsible for inventory management and ordering supplies

• Handled customer complaints and resolved issues effectively
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