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Quest Retail Private Limited
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Nothing much only about yourself
Handle complaints by listening, empathizing, finding a solution, and following up.
Listen actively to the customer's complaint without interrupting.
Empathize with the customer's feelings and show understanding.
Find a solution that satisfies the customer, whether it's a refund, exchange, or apology.
Follow up with the customer to ensure they are happy with the resolution.
Train staff on how to handle complaints effectively
I applied via Walk-in and was interviewed in Aug 2023. There were 3 interview rounds.
Top trending discussions
I appeared for an interview before Feb 2016.
I applied via Referral and was interviewed before Sep 2021. There were 2 interview rounds.
I applied via Naukri.com and was interviewed in Nov 2021. There were 3 interview rounds.
About my self and experience of my previous jobs
posted on 31 Dec 2023
I applied via Newspaper Ad and was interviewed in Dec 2023. There were 2 interview rounds.
I approach risk assessment by conducting thorough evaluations of potential security vulnerabilities.
Conduct regular security audits to identify weaknesses
Implement security protocols and procedures to mitigate risks
Stay updated on current security threats and trends
Train staff on security best practices
Utilize technology such as surveillance cameras and access control systems
Collaborate with security experts or consult
I would immediately assess the situation, notify relevant authorities, and implement security measures.
Assess the severity of the security issue
Notify relevant authorities such as security personnel or law enforcement
Implement security measures to address the issue effectively
Review security protocols and make necessary updates
Train staff on how to prevent similar security issues in the future
I stay updated on the latest security protocols and technology through continuous training, attending conferences, reading industry publications, and networking with other professionals.
Continuous training on security protocols and technology
Attending conferences and workshops related to security
Reading industry publications and research papers
Networking with other professionals in the field
Participating in online foru
I address conflicts in the workplace by actively listening, remaining neutral, finding common ground, and seeking a resolution that benefits all parties.
Listen to all parties involved to understand their perspectives
Remain neutral and avoid taking sides
Find common ground and areas of agreement
Seek a resolution that benefits all parties, such as compromise or mediation
I applied via Approached by Company and was interviewed before Sep 2022. There were 4 interview rounds.
On group discussion it was about experience and it was about business growth
based on 3 interviews
Interview experience
based on 80 reviews
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