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Quest Retail Private Limited
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Nothing much only about yourself
Handle complaints by listening, empathizing, finding a solution, and following up.
Listen actively to the customer's complaint without interrupting.
Empathize with the customer's feelings and show understanding.
Find a solution that satisfies the customer, whether it's a refund, exchange, or apology.
Follow up with the customer to ensure they are happy with the resolution.
Train staff on how to handle complaints effectively
I applied via Walk-in and was interviewed in Aug 2023. There were 3 interview rounds.
I applied via Referral and was interviewed in Aug 2023. There were 3 interview rounds.
Telephonic round was conducted by them
I applied via Approached by Company and was interviewed before Sep 2022. There were 3 interview rounds.
Quest Retail Private Limited interview questions for popular designations
I applied via LinkedIn and was interviewed in May 2022. There were 5 interview rounds.
I applied via Naukri.com and was interviewed before Aug 2023. There was 1 interview round.
I applied via Approached by Company and was interviewed before Dec 2022. There were 3 interview rounds.
About project and how do you work in it
I applied via Walk-in and was interviewed in Dec 2021. There was 1 interview round.
I applied via Approached by Company and was interviewed before Jun 2021. There were 2 interview rounds.
I applied via Recruitment Consultant and was interviewed in Nov 2019. There were 5 interview rounds.
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