Testbook.com Telecaller Agent Interview Questions and Answers

Q1. What is DAX and its use in power bi
Ans. 
DAX (Data Analysis Expressions) is a formula language used in Power BI for data modeling and analysis.
• DAX is used to create calculated columns and measures in Power BI.

• It allows for advanced data analysis, such as time intelligence functions (e.g., YEAR, MONTH).

• Example: A measure to calculate total sales could be defined as: Total Sales = SUM(Sales[Amount]).

• DAX supports filtering and context manipulation, enabling dyna...read more
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Q2. Role of power query in power bi
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Topics given according to current affairs. Panel had 4-5 individual

Q1. What's difference between marketing and sales
Ans. 
Marketing focuses on creating awareness and interest in a product or service, while sales involves closing deals and generating revenue.
• Marketing involves activities such as advertising, branding, and market research.

• Sales involves activities such as prospecting, qualifying leads, and negotiating contracts.

• Marketing aims to attract and retain customers through various channels.

• Sales focuses on converting leads into cus...read more
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It was very good n interacting

Q1. About yourself , background, educational courses
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Q1. Whats your profile and experience elaboration?
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Q2. Why you want to go ahead with skill Lync only?
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Q1. They will check your communication in first round
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Q2. In second round, they will give a product and convince that to consumer to buy the product
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Q3. HR will question you why do you want this job
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Impacts of mobile, Internet is good or bad

Q1. Tell me about yourself?
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Q2. Any company internship?
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Q1. Sales related questions
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Q1. What do you understand by sale
Ans. 
Sales is the process of persuading a potential customer to purchase a product or service.
• Sales involves identifying potential customers and their needs

• It requires building relationships with customers to gain their trust

• Sales also involves presenting the product or service in a compelling way

• Closing the sale by overcoming objections and finalizing the transaction is a key part of sales

• Follow-up after the sale to ensure...read more
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Q2. What qualities you have to be selected as a sale person here.
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On one topic we have to speak in favour or against

Q1. Why do you want to join this company? Why you want to work in sales market? Tell us about yourself and your work experience.
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Q1. Question related to their company like if it is providing online education why you think online education is important etc.
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